Senior Test Manager

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Job Description

About FIS

Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we'd like to know: Are you FIS?

About the role

As a Testing Services Portfolio Manager, you will be responsible for setting the vision and strategy for the testing services portfolio, owning the portfolio backlog and prioritization, and nurturing a customer-centric culture. You will work closely with cross-functional teams to ensure the delivery of high-quality testing services that meet customer needs and drive business growth.

What you will be doing

Vision & Strategy:Develop and communicate a clear vision and strategy for the testing services portfolio, aligning with the overall business objectives.

Backlog Ownership:Own and manage the testing services portfolio backlog, ensuring it is prioritized based on business value, customer needs, and strategic goals.

Product Management:Define the testing services roadmap to meet market requirements in support of portfolio strategy by considering position in life cycle, service profitability, pricing strategies, client satisfaction, and sales success rate.

Customer-Centric Culture:Foster a customer-centric culture within the team, ensuring that customer feedback and insights are integrated into the testing services development process.

Collaboration:Work closely with cross-functional teams, including product management, engineering, professional services, client support, and infrastructure teams, to ensure alignment and effective execution of the testing services strategy.

Performance Metrics:Define and track key performance metrics to measure the success of the testing services portfolio and identify areas for improvement.

Continuous Improvement:Drive continuous improvement initiatives within the testing services portfolio, leveraging data and customer feedback to enhance service quality and delivery.

Stakeholder Management:Engage with key stakeholders to gather requirements, provide updates, and ensure alignment with business goals.

What you will need

• 10+ years' experience in financial services industry and associated products preferably in Testing Services.

• General business skills, industry knowledge, financial management, and planning skills, long-term vision, and executive presence.

• Effective presentation and interpersonal skills and independent decision-making capabilities.

• Ability to communicate effectively with senior management stakeholders.

• Client relationship management skills.

• Ability to operate in a matrix organization with team management skills.

• Analytical, problem-solving skills.

• Project management skills.

• Requires leadership and negotiation skills.

• Flexibility, versatility, dependability.

Added bonus if you have

• Certification in Agile Project Management and/ or testing.

• Knowledge of FIS Products

What we offer you

At FIS, we hire the best. In return, you receive exceptional benefits including:

• Competitive salary and excellent bonus potential.

• Attractive benefits including private medical cover, dental cover, and travel insurance.

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.

• A modern, international work environment and a dedicated and motivated team.

• A broad range of professional education and personal development possibilities - FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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