New

Application Coordinator/Analyst

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Apr 23, 2025
Summary Act as part of a team of application and workflow experts to provide design & build support supporting Epic and/or other healthcare systems. Analyzes the organization's current business practices and translates them into configurations and workflows for successful product implementation. Essential Functions -Assists with the documentation of business requirements and the translation of those requirements into functional specifications and/or system build/configuration for the software application. -Assists with the development and execution of testing plans and other software quality assurance tasks. -Provides ongoing support of the software applications by identifying and resolving issues, escalating as needed for timely resolution. -Runs reports and performs other tasks associated with the ongoing operation of the software environment. -Participates in regular team meetings to discuss team activities, issues, and updates. -Participates as needed with a review of the training curriculum and end-user documentation for the applications user community. Education Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Experience in healthcare information technology 0-1 year preferred Knowledge, Skills and Abilities - Must be able to obtain required Epic certifications as outlined by program requirements. - Experience in the development, support, or operation of software applications, preferably in a healthcare setting. - Ability to document workflows and business processes. - Strong interpersonal skills to effectively communicate with both technical and non-technical staff. - Strong problem-solving skills. - Knowledge of Microsoft Office 365 and other popular office productivity solutions. -M-F Eastern Business hours required Hybrid Onsite Flexible working model required for weekly onsite work at Assembly Row/ Local MGB sites -Business needs and team needs determine in office work -Remote working days require stable, secure, quiet, compliant work area Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.