Facility Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves -
The Facility Coordinator is part of JLL's Experience Services team and ensures client satisfaction with site leadership team by providing a seamless interface of the client real estate organization and facilities through operational excellence, responsiveness and creativity that develops and maintains a positive relationship. Acts as an interface with client, visitors, and guests. Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation.

The Facility Coordinator also provides general overall FM services including continuous monitoring of facility. Works with property managers to handle routine property management operations, including procurement of property supplies and services, issuing purchase orders, managing bid requests and service/construction contracts, and processing of accounts payable and accounts receivable.

Your day to day:

Essential Functions

• Assist with researching, analyzing, and reporting budget variances.
• Helps support cost savings targets to contribute to exceed or achieve account savings goals.
• Assist Facility Manager with tactical planning for the facilities team goals and objectives.
• Assists with receiving and dispatching work requests to technical staff, vendors, or other services providers.
• Resolves problems associated with all building services including janitorial, food service, coffee services, parking, vending, security, conference rooms, furniture as well as interior and exterior furnishings, fixtures, and equipment.
• Provides support for meetings, events, and conference room reservations as needed and directed.
• Assists with the coordination and scheduling of maintenance activities.
• Provides facility specific assistance as needed or requested.
• Ensure delivery of committed services and overall satisfaction with JLL performance.
• Reads and understands the applicable Service Level Agreements, helps achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys.
• Ensures appropriate follow-up with customers.
• Seeks to continuously improve processes, systems, and overall client satisfaction.
• Provides direction/information to vendors, facilities staff and service providers as required, to ensure excellent coordination/execution of work within client environment with minimal disruption, as needed.
• Ensures all supply orders are placed in a timely manner.
• Monitor and report to the Facility Manager on the facility operation, through both direct employees and third-party service providers, to ensure that all KPI's and SLAs are met or exceeded.
• Manage and maintain small facility management tasks as assigned.
• Provide general overall facility management services including continuous monitoring of office/facility.
• Act as an interface with client, visitors, and guests.
• Ensure appropriate follow-up with customers.
• Provide direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption.
• Assist with budgetary requests, analysis, and reporting.
• Any and all other tasks and duties assigned.

Sound like you? To apply you need:

Qualifications

• High school diploma, GED, or equivalent is required.
• Associates degree in facilities management, building or business or other related field.
• Bachelor's degree preferred.
• 2+ years' experience with Facility or Property Administration
• High proficiency in using Microsoft Office software (Excel, Word, Outlook, etc.).
• Strong interpersonal and communication skills
• Team player with strong organizational skills
• Ability to communicate information in an organized and concise manner in both oral and written reports.
• Superior customer service skills and orientation

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.