Marketing Executive - Beau Rivage

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As a Marketing Executive, you will play a vital role in enhancing the guest experience by executing casino customer requests with discretion, sound judgment, and a commitment to service excellence. You'll use customer data to evaluate casino play, issue incentives, and collaborate across departments to support ongoing marketing and guest engagement strategies.

THE SCHEDULE:

Swing Shift | Full Time

5:00pm - 1:00am

DAY TO DAY:

• Evaluate casino customer activity and authorize comps and incentives within approved limits.
• Maintain and develop customer relationships to support the property's long-term growth.
• Coordinate with Casino Marketing, property personnel, and fellow Marketing Executives to provide seamless service for in-house guests.
• Assist with customer reinvestment strategies and ensure the profitability of assigned accounts.
• Handle guest disputes or complaints with professionalism, balancing guest satisfaction and business needs.
• Protect the confidentiality of all guest information, enforcing privacy policies at all times.
• Attend and support special events, including promotional functions and quarterly finance meetings when required.

THE IDEAL CANDIDATE:

• Demonstrates strong interpersonal and communication skills
• Is highly organized, detail-oriented, and thrives in a fast-paced environment
• Has the ability to work independently while also collaborating effectively with teams
• Possesses a strong sense of discretion and professionalism with sensitive guest information
• Is flexible with work schedules, including nights, weekends, and travel
• Holds a Bachelor's degree or equivalent experience
• Brings at least 3 years of relevant experience in casino marketing

THE PERKS & BENEFITS:

• Relocation & bonus eligibility
• Wellness incentive programs to help you stay physically and mentally healthy
• Discounts on company hotels, dining, entertainment, and more, plus discounts with partner companies
• Free meals in our employee dining room
• Health & Compensation Protection benefits
• Opportunities for professional and personal development through programs and networking

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19646

Are you ready to JOIN THE SHOW? Apply today!