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Electronic Banking - Support Administrator

Northrim Bank
vision insurance, parental leave, paid time off, paid holidays, 401(k)
United States, Alaska, Anchorage
Apr 24, 2025

At Northrim Bank, our vision is to be Alaska's premier bank and employer of choice. We are looking for professional and knowledgeable employees who take pride in their work. We believe in providing value for our customers and communities.

Employee Benefits:

  • Medical, Dental and Vision insurance, including FSA (Flex Spending Account)
  • Paid Time Off to include select paid holidays
  • Retirement Benefits with generous 401K match

Some Other Favorite Employee Benefits Include

Paid Parental Leave, Education Assistance, Employee Assistance Program, Employee Wellness Program and much more!

Pay is depending on experience. Minimum is $58,963.78 annually, $2,267.84 bi-weekly Electronic Banking Support Administrator

Location: Your Future Favorite Office | Full-Time |

Are you the go-to person for all things techy and transactional? Do you love the idea of solving complex banking puzzles while being the behind-the-scenes hero of smooth, secure financial operations? If your answer is a resounding "YES!"-then we've got a desk with your name on it.

We're on the hunt for an Electronic Banking Support Administrator who thrives in a fast-paced, collaborative environment and is excited to dive deep into the thrilling world of electronic payments, commercial purchase cards, and high-level customer onboarding.

What You'll Be Doing (aka Your Superpowers in Action)
  • Be the mastermind of onboarding: guide clients and teams through seamless rollouts of our sophisticated Commercial Purchase Card and Integrated Payables programs.

  • Serve as the go-to guru for everything electronic banking-ACH, Wires, RDC, Positive Pay-you name it, you know it.

  • Craft engaging checklists, crystal-clear training guides, and clever troubleshooting playbooks to support internal staff and delight customers.

  • Partner with Treasury and Calling Officers to ensure we deliver tailor-made solutions with white-glove service.

  • Decode complex reports, find patterns in the data, and lead the charge on continuous improvements.

  • Own the implementation game plan for new product rollouts and software upgrades like a true strategist.

  • Support the fight against fraud with your analytical mind and detail-driven approach.

  • Help us plan, innovate, and grow-your voice matters in team strategy sessions.

Your Experience Toolbox
  • 5+ years in financial services, with at least 3 years rocking the worlds of Electronic Banking, Treasury Management, or Card Services.

  • Bonus points for an AAP certification-but if you're aiming for it, we'll cheer you on!

  • Proven success juggling a wide range of responsibilities with accuracy, confidence, and flair.

Skills You Bring to the Table
  • A knack for breaking down the complicated and communicating it clearly-in person, on the phone, or over email.

  • Stellar attention to detail and next-level organizational skills.

  • Advanced Microsoft Office wizardry (especially Excel and PowerPoint).

  • A passion for process, people, and problem-solving.

  • The ability to lead without the title-mentoring, coaching, and guiding others in a team-first mindset.

You're A Perfect Fit If You...
  • Love working with tech and systems and know your way around core banking software.

  • Get excited about innovation and aren't afraid to bring bold ideas to the table.

  • Want to be part of a mission-driven, supportive team that values your ideas and your impact.

  • Handle tight deadlines and evolving priorities like a boss.

Perks of the Role
  • A dynamic workplace where your contributions shape the future of Treasury Services.

  • Opportunities for professional development, certifications, and cross-department collaboration.

  • A supportive leadership team that actually listens.

  • Work-life balance in a friendly, professional setting.

Ready to make electronic magic happen?
Apply now and bring your A-game to a team that's rewriting the future of digital banking-one secure transaction at a time.

Full Time, Exempt

Grade 17

Northrim Bank is an equal opportunity and affirmative action employer. Northrim Bank does not discriminate in employment based upon race, color, religion, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, protected veteran status, pregnancy, parenthood, marital status, changes in marital status, genetic information or any other status protected by federal, state or local law.

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