LTSS Reporting Coordinator - Remote in Tennessee

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

UnitedHealth Group's UnitedHealthcare Community Plan (UHCCP) CHOICES, Employment and Community First (ECF) CHOICES, ECF DSNP Plus and Fully Integrated Dual Eligible Special Needs Plan (FIDE SNP) Programs offer person-centered care planning, care/support coordination, and support services for persons receiving Long-Term Services and Supports (LTSS) in a Nursing Facility or receiving Home and Community Based Services (HCBS).

The LTSS Reporting Coordinator will support the health plan by working with assigned team and cross-functional departments to ensure the LTSS Team meets contract requirements related to internal and external reporting. while also collaborating with subject matter experts to streamline information gathering/dissemination and to provide quantitative context to drive decision making.

The Coordinator will be called on to take on various reporting efforts, contribute to strategic process improvement initiatives, and interact with internal audiences through collaborative workgroups, meetings, and other touchpoints.

Working Schedule: Schedule is Monday through Friday between the hours of 8 am to 5 pm.

If you reside in the state of Tennessee, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

• Work with information system teams to communicate business requirements for new and existing report commitments
• Manage assigned report lists and data deliverables to ensure health plan compliance with all state partner contractual reporting
• Analyze report data, identify trends or issues and present findings to manager to discuss areas of process improvement opportunity
• Participate in the development of new processes, program development and program changes, as applicable
• Work with internal departments to institute change requests as needed to streamline reporting process, and provide meaningful context to data
• Demonstrate inclusive collaboration within team and across the health plan
• Assist in creating and delivering presentations and data summaries to management/leadership on project updates, project cycle, and expected results
• Work with team and manager to develop measurement models to track impact and progress towards program goals
• Act as trainer on new process implementations, form creations, or data collection methods to ensure understanding
• Manage own workload to meet established performance metrics and performance guarantees for the CHOICES, Employment and Community First (ECF) CHOICES, Fully Integrated Dual Eligible Special Needs Plan (FIDE), and Intellectual and Developmental Disabilities (IDD) programs
• Communicate effectively with CHOICES, ECF CHOICES, ECF DSNP Plus and FIDE SNP Teams

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: http://uhg.hr/uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 2+ years of experience in manipulating, grouping, sorting, and providing context to data in Spreadsheet format
• Intermediate level of proficiency in Microsoft Office Suite including Excel (VLOOKUPS, IF/IFS, NESTED IFS/AND/OR) and Word
• Must be reside in the state of Tennessee

Preferred Qualifications:

• Experience in healthcare industry, including Medicaid, Medicare and managed care
• Experience working with state government partners
• Experience Prioritizing projects with tight timeframes
• Experience in Smartsheet
• Ability to prioritize multiple tasks to meet deadlines

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

The salary range for this role is $19.86 to $38.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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