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Business Service Specialist I

Cox
parental leave, paid time off, paid holidays
United States, Indiana, Sheridan
May 02, 2025
The Business Services Specialist I is responsible for the accurate and efficient processing of incoming vehicle titles and associated documents. This includes prepping and scanning titles into the system, verifying VIN information, associating titles with individual barcoded folders, filing and retrieving folders, auditing the title inventory, and shipping/releasing titles.

Essential Duties and Responsibilities:

  • Process, sort, and deliver incoming mail.
  • Perform data entry.
  • Prepare titles and associated documents for scanning.
  • Scan, verify, and associate titles with barcoded folders.
  • File folders in a secured vault repository.
  • Retrieve folders/documents from a secured vault repository.
  • Print waybills and ship/release outgoing titles.
  • Operate mail processing equipment.
  • Clean equipment (e.g., scanners).


Job Knowledge, Skills, and Abilities:

  • Strong organizational skills and attention to detail.
  • Effective communication skills and a strong customer service attitude.
  • Ability to balance team and individual responsibilities; exhibit objectivity and openness to others' views; give and welcome feedback; prioritize team success; build team morale; and contribute to achieving team goals and objectives.
  • Adaptability in response to changes in the work environment, including managing competing demands, shifting methods as needed, and handling frequent changes, delays, or unexpected events.
  • Ability to monitor personal work for quality, demonstrating accuracy and thoroughness.
  • Consistent adherence to policies and procedures; timely and complete execution of administrative tasks; support for organizational goals and values.


Qualifications:

  • High school diploma or GED.
  • Excellent verbal and written communication skills.
  • Strong attention to detail.
  • Ability to multitask.
  • Basic computer skills; proficiency in Microsoft Office products.
  • Strong organizational skills.
  • Ability to work in a fast-paced environment.


Preferred Qualifications:

  • Ability to type and use 10-key.


USD 14.71 - 22.12 per hour

Compensation:

Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
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