Billing Rep

Full time, 7:00 a.m. to 4:00 p.m.

Monday to Friday, Hybrid

Working under minimal supervision, the billing rep collects outstanding receivables. Due to the high volume of accounts, the specialist must be able to work under pressure and without constant supervision. The rep will encounter a variety of situations and must know how to resolve each type of situation.

• Collect outstanding receivables both from third party payers and patients.
• Review outstanding receivables and correspondence to take appropriate action.
• Answer phone inquiries, also check websites, and make calls to third party carriers to determine status of outstanding accounts.
• Identify problems regarding billing, both by third party carriers and in-house billing system, and recommend solutions.
• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
• Performs other duties as assigned.

Required

• High school diploma or equivalent
• Experience in third party payors, professional billing and AR follow-up.
• Must have the ability to communicate complete and accurate information to third party payors, departments, and patients, as needed. Excellent interpersonal and verbal communication skills.

Preferred

• Knowledge of EPIC or One Contact.
• Knowledge of 835 and 837 Files.

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.