IT Program Manager

Position Purpose:

Responsible for overall coordination, status reporting, and stability of project-oriented work efforts. Responsible for multiple work efforts of any size, from minimum complexity system/customer impacts to greater complexity system/customer impacts. Adheres to project management processes and methodologies to ensure projects are delivered on time, within budgeted hours, adheres to high quality standards, and meets ISSM expectations. Monitors project plans, assignments and work efforts on a daily basis. Ensures resource needs are assigned appropriately and escalates functional, quality, timeline issues. Tracks key project milestones and adjusts project plans to meet the needs of work effort. Responsible for leading the project from inception to final business acceptance and implementation. Mentors other project leads and participates in the training and development of staff.

What You'll Do:

• Develops and monitors project plans, risk management plans, and project documentation from scope to post implementation. Ensures project documentation and deliverables are complete, on budget, within scope, and in accordance with standards.

• Identifies items that impact the scope, budget, risk, and resources of the work effort. Monitors resource requirements based on project specifications. Ensures resources are assigned to meet project objectives while managing project hours budgeted.

• Responsible for the development, execution, and maintenance of project communications. Facilitates effective communications between all parties involved in the project and/or work efforts. This will include meetings, correspondence, status reports and other documentation.

• Identifies the impact of issues arising from the work efforts and/or resource requirements. Manages the project issues throughout the project life cycle. Communicates the implications of changes to the project scope with senior management and other appropriate parties.

• Responsible for ensuring all work efforts have appropriate documentation for audit purposes utilizing project methodology standards in accordance with the ISSM.

• Coaches, develops, mentors other team members. May provide guidance and leadership to staff pertaining to training and department initiatives. May provide oversight for a group of work efforts as requested. May perform peer reviews of project artifacts.

Work Environment: Fast paced, dynamic environment which may require action and response 24X7 to support the technical business needs of the customer and where one must be flexible to changing priorities.

To Qualify for This Position, You'll Need:

This position requires a clearance, which requires U.S. Citizenship to obtain.

Required Education:

• Bachelor's degree

Degree Equivalency:

• Associate's degree plus an extra 2 years job-related work experience for a total of 9 years of required work experience (see "required work experience")

OR

• 11 total years required job-related work experience

Required Work Experience:

• 7 years IT experience in a leadership capacity, including 4 years leading multiple concurrent project teams. Completion of the BCBSSC Training Program for Project Management may substitute for one year of experience.

Required Skills and Abilities:

• Exceptional communications (verbal and written) skills with all levels of management and team members.

• Superior leadership skills in a team or project environment.

• Exceptional problem solving and conflict management/resolution skills.

• Highly effective analytical and organizational skills with attention to detail.

• Excellent understanding of project management principles and methodologies, information systems, business processes, and the key drivers and measures of success for the business unit and the organization.

• Superior competency in management of resources to meet goals and multiple projects.

• Highly effective ability to lead multiple multidiscipline, high-performance work teams throughout project life cycle.

• Advanced ability to negotiate terms and scope of work documents.

• Advanced ability to prepare and present formal presentations to senior management.

• Proven ability to manage all phases of work effort from inception to completion.

• Highly effective strategic thinking skills.

• Proven effectiveness in conducting analysis of project triple constraints.

Required Software and Tools:

• Advanced knowledge of Microsoft Office and project management tools.

We Prefer that You Have:

• Experience in managing TRICARE Disaster Recovery Exercise efforts.

• Preferred Licenses and Certificates: PMP Certification

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

Our comprehensive benefits package includes:

• 401(k) retirement savings plan with company match

• Subsidized health plans and free vision coverage

• Life insurance

• Paid annual leave - the longer you work here, the more you earn

• Nine paid holidays

• On-site cafeterias and fitness centers in major locations

• Wellness programs and a healthy lifestyle premium discount

• Tuition assistance

• Service recognition

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.comor call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's moreinformation.

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