PBX/Telephone Operator (PRN)

Providence Medical Center is looking for a per diem, variable shift PBX/Telephone Operator (PRN) to join our growing Admitting team, internally referred to as a Telephone Attendant in Admitting or a Phone Operator. A PBX/Telephone Operator handles internal and external communications for the hospital admitting department.

We offer:

Shift Available: variable shifts
• Employment Type: per diem (PRN)
• Hours: variable 8-hour shifts

Here are some of the benefits of working at Prime Healthcare in a PRN role:

• competitive compensation
• health insurance option
• 401K

The PBX Operator duties include, but are not limited to:

• answering the switchboard and pages overhead
• greets and directs people to the appropriate departments
• monitors the hospital alarms
• must be aware of the policy and procedures of all hospital emergency codes
• ability to use a switchboard or phone system to manage multiple phone lines
• ability to communicate with population served
• shift needed: variable 8 hour shift

Education and Work Experience

Before we go any further, we do have some deal-breakers. You must have:

• previous experience in an office or receptionist
• effective written, verbal communication, and interpersonal skills
• ability to multi-task and prioritize needs to meet required timelines
• analytical and problem-solving skills
• high school graduate or GED equivalent,

Additional Qualifications That Are a Plus:

• previous PBX experience
• customer service experience

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/

We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

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