Senior Relationship Manager

Location:

All middle market bankers and relationship manager roles are strong financial advisors to clients, introducing full range of core banking products, differentiated capabilities and comprehensive solutions to meet client needs and exceed customer service expectations. This role is focused on acquiring new relationships as well as managing and growing existing relationships. Our bankers are expected to demonstrate strong risk management acumen including credit, operational and compliance risks to act as first line of defense in adhering to KeyBank's profitability standards and moderate risk profile.

• Apply a disciplined sales management approach, methodical marketing activity and continuous upmarket prospecting within core and upper middle market segments.
• Ensure client relationship management data is entered and up to date in Salesforce.
• Partner with multiple lines of business within KeyBank to deliver full range of products and differentiated services such as capital markets, wealth management, cash management, derivatives, equipment finance, etc.
• Effectively partner and contribute towards team goals and organizational initiatives.
• Mentor junior talent and help identify and onboard new team members.
• Actively engage in consultative conversations with clients to assess needs, identify known and unknown risks and actively follow up with expert advice and financial solutions that resolves most complex financial challenges.

Attributes necessary to succeed in the role include but not limited to -

• Understand, pivot and advance in organizational direction as well as align with respective market/regional strategies.
• Proven ability to collaborate and lead a multifunctional relationship team of subject matter experts from across the organization, representing several product groups.
• Strong risk management skills to identify and mitigate credit, compliance and operational risks.
• Innate curiosity about banking environment and industry trends, ability to learn and use evolving technology, processes, information systems and digital platforms.
• Adapt to agile and continuous improvement environment with a strong collaborative customer-centric mindset
• Champion a diverse and inclusive culture of respect, accountability, integrity and engagement.
• Adhere to all applicable laws, regulations and compliance requirements

• Bachelor's degree or equivalent work experience
• 7+ years of commercial bank direct lending or related experience with a focus on business development and relationship management
• Formal credit training from a bank or financial institution required
• Capital markets experience is highly preferred
• Strong knowledge and understanding of Commercial Banking products, services and technology
• Demonstrated experience of meeting or exceeding individual and team sales goals

• MBA
• Involvement in medical boards, hospitals or medical schools and/or industry organizations (HFMA, etc.)

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $185,000 to $230,000 annually depending on job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible.

Please click here for a list of benefits for which this position is eligible.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.