IS Infrastructure & Operations System Administrator HQ

Qualifications:

• Associate's or Bachelor's Degree (or in pursuit of) from accredited degree program in Computer Science, Information Services, Engineering, or related field of study, and minimum of 2 years of related experience, or equivalent combination of education, training, and experience
• Basic understanding of system and/or cloud architectures to create and support solutions that meet business and technical requirements
• Proficient in Windows, Linux, and Mac operating systems and applications
• Familiar with Information Technology (IT) hardware, software, and network technologies and standards
• Familiar with common IT protocols and tools such as TCP/IP, DNS, DHCP, VPN, SSH, FTP
• Ability to problem solve and develop technical solutions
• Professional verbal and written communication skills with ability to articulate technical concepts to non-technical audiences
• Approachable and customer service-oriented with proactive and professional attitude to interact with employees across organizational levels and management
• Ability to apply active listening skills to understand others' needs and develop documentation with clear written communications
• Ability to work calmly under pressure, follow tasks through to completion and with quality, and adhere to deadlines
• Basic knowledge of project, program, and continuous improvement management principles
• Quick learner to adopt process and technology enhancements and foster curiosity for ongoing learning and application
• Work independently with supervision and in collaborative team environment
• Limited travel and flexible to work shifts as needed

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, climb, balance, stoop, kneel, crouch, crawl, use hands to finger, handle or feel objects, tools, or controls, and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to be mobile, and the employee occasionally travels both short and long distances via a variety of conveyances. The employee must occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office or remote setting. The noise in the work environment is usually quiet to moderate in an office setting. The employee is required to work in compliance with company safety policies, procedures, and applicable laws.