Florida Blue - Sales Consultant, Onsite, Port Saint Lucie, FL

Job Summary:
The Florida Blue Retail Centers aim to deliver a best-in-class customer experience and drive growth. Retail Sales Consultants play a key role in achieving sales, renewal, and retention goals by: Consulting with customers to meet sales targets, managing leads efficiently, maintaining expert product knowledge, utilizing technology to maximize effectiveness and building community awareness and opportunities

This role requires adaptability to a dynamic business environment and a comfort level with change to meet evolving objectives.

SALES OPERATIONS:

Provide consultative sales and service to customers seeking health, wellness, and income protection products

Analyze customer needs and match to company products using web-based tools

Present and explain recommended products and benefits

Promote additional services and cross-sell multiple product sets

Meet/exceed production targets, effectiveness measurements, and customer satisfaction scores

Generate and act on leads for new sales and member retention

Perform outbound calls and lead management to drive sales

Identify and contact at-risk customers to develop retention strategies

Maintain relationships with previous customers to drive retention and loyalty

Overall, the role involves providing excellent customer service, analyzing customer needs, and promoting products and services to drive sales and retention.

COMMUNITY ENGAGEMENT + BUSINESS DEVELOPMENT:
Develop and execute a personal business development plan to drive growth and goal attainment

Engage in local marketing, networking, and event activation to build community awareness and relationships

Build relationships with key constituents and organizations to promote center services

Provide onsite enrollment assistance to employer groups

Meet/exceed monthly community engagement targets and track impact to inform future plans

Support company initiatives to drive brand awareness and market share.

CENTER OPERATIONS:

Support special events and projects in the Retail Center

Greet and assist customers, assessing their needs and referring them to the right resources

Host video appointments and provide informational tours

Track visitor information to support operational analysis and improvement

Foster a team atmosphere that reflects company values.

Required Experience:
2+ years related work experience. Experience Details: Experience in a retail sales environment l diploma

State of Florida 2-40 or 2-15 license 60 Days,
Excellent verbal and written communication skills.
Proficient with MS Word, Excel, PowerPoint, Internet and web-based tools.
Work flexible hours to include evenings, weekends and holidays.
Demonstrated ability to meet/exceed sales targets.

Preferred Education:
Bachelor's degree Marketing or related field
Experience with health insurance products to include individual and group plans. Experience in outside sales and/or business development. Experience in networking, public speaking, and relationship management. Bilingual - Spanish.

General Physical Demands:
Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.

Physical/Environmental Activities:
Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Occasionally May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. Occasionally May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. Occasionally

What We Offer:
As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities.

To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:

• Medical, dental, vision, life and global travel health insurance;
• Income protection benefits: life insurance, short- and long-term disability programs;
• Leave programs to support personal circumstances;
• Retirement Savings Plan including employer match;
• Paid time off, volunteer time off, 10 holidays and 2 well-being days;
• Additional voluntary benefits available; and
• A comprehensive wellness program

Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.

To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.

Hourly Pay Range: $20 - $33

Typical Hourly Pay Range: $20 - $25

Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.

We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.