VESTA Roamer / Remote System Manager
 Motorola Solutions | |
paid holidays, 401(k)
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 United States, Florida, Orlando | |
 Apr 26, 2025 | |
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Company Overview
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department OverviewThe Video and Software Services (VSS) Field Support organization is the team that supports our public safety agencies throughout the world. We are committed to providing services for our customers who use MSI products; allowing them to focus on their mission and enable them to respond faster. Our field teams are focused on providing services and administration of various public safety software products such as 9-1-1 Call Handling, Real-Time Crime Center, Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings. Job Description**The ideal candidate will reside within commuting distance of Hillsborough County, FL This position will be a roamer / remote System Manager role within the VSS Field Services Emergency Call Handling Support Team. The role will be responsible for traveling to customer sites as needed for backfilling Onsite Managers on extended leave or to customer sites needing additional attention. The System Manager role will assist in delivery of MSI contractual support agreements by coordinating with and assisting various existing Onsite support models in-person and remotely, and by enhancing MSI's role in providing additional services and product/support satisfaction for the customer. The System Manager will provide advanced technical support of Public Safety software solutions in a fast-paced environment and will be an escalation point for complex trouble tickets. Must have strong knowledge of desktop support, networking (router and switch configuration & troubleshooting), telephony hardware, Telco knowledge, supporting software applications, and diagnosing complex system architectures. Must be diligent at researching, troubleshooting, and reproducing issues to resolution. Must be capable of installing server hardware/OS, troubleshooting system infrastructure, and application architecture.
Desired qualifications:
#LI-JM2 #LI-REMOTE Target Base Salary Range $86,500.00 - $178,600.00Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements
Our U.S.Benefitsinclude:
EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com. | |