Management Technician

NOTE: This posting will close on May 2, 2025 or after 25 applications are received, whichever occurs first.

Are you an enthusiastic and driven professional with a passion for technical analysis? The Department of Military and Veterans Affairs (DMVA), Division of Support Services, is seeking a Management Technician to join our team at Fort Indiantown Gap. In this role, you will provide technical support and oversee records management for the department. If you excel in a dynamic, fast-paced setting and take pride in delivering quality work, we encourage you to apply!

In this position, you will assist the administrative officer with the PA National Guard Military Education Incentives Programs by providing essential technical support. Key responsibilities include reviewing applications to verify eligibility for participation in the Military Family Education Program and the Education Assistance Program. Other duties include inputting data into Microsoft Office applications such as Access, Excel, and Word, as well as into the automated system of the Pennsylvania Higher Education Assistance Agency. You will also address telephonic and email inquiries to resolve issues related to enrollment, eligibility, and timely actions. This role allows for a significant level of independence while adhering to established procedures.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time up to 5 days per 10 day pay period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Annville.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Three years of advanced clerical or para-professional work which included the collection, recording, compilation, and presentation of office management or program related information; or
• Any equivalent combination of experience and training.
• An Associate's Degree may be substituted for two years of required experience.

Additional Requirements:

• You must possess a valid federal or state-issued photo ID and pass a favorable NCIC screening for admittance to Fort Indiantown Gap.
• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• Familiar with the PA National Guard Education Assistance Program (EAP) or the Military Family Education Assistance Program (MFEP)
• Experience reading and understanding military documents
• Familiar with terms associated with the military
• Experience working with degree granting or certificate granting programs
• Experience working with state grants or loans

Legal Requirement:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.