Customer Service Account Manager

Get ready to embark on a customer-centric journey that's as refreshing as a mountain breeze! Staffmark is excited to partner with an established Knoxville, TN, organization seeking a Customer Service Account Manager who is passionate about providing exceptional client experiences. This company prides itself on integrity, collaboration, and innovation, fostering an environment where every team member is empowered to contribute to collective success. If you want to be part of a supportive team that prioritizes customer satisfaction and values open communication, we'd love to hear from you!

Pay: $20.19/hr - $22.60/hr

Requirements: Proficiency in Microsoft Office is essential, and advanced Excel skills are critical for success; this includes utilizing filtering, pivot tables, and vlookups. A minimum of 5 years of business experience, preferably in a related field, is required to navigate the complexities of client relations and contribute to the organization's overall success.

We have tons of perks!

• Weekly pay by direct deposit or payment card
• Medical, dental, and vision insurance
• Life insurance, short-term disability, and 401k options
• Referral bonus potential
• Grow with outstanding onsite mentorship, work in a friendly environment, and enter a lasting career with endless opportunities.

Job Duties: In the role of Customer Service Account Manager, daily responsibilities include building and maintaining strong relationships with clients, addressing inquiries and resolving issues effectively, and ensuring exceptional service delivery to enhance customer satisfaction. The position involves analyzing client needs, providing tailored solutions, and collaborating with internal teams to streamline processes and improve account management practices.

We want to help you succeed, so please click 'Apply Now' to begin a fresh new experience with us today!

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Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.