New

Customer Development Manager

Coca-Cola Bottling Co. Consolidated
life insurance, paid time off, paid holidays, 401(k)
United States, North Carolina, Charlotte
Apr 28, 2025
Requisition ID:221445 Posting Locations: Charlotte Click here to view a Day in the Life of our Teammates! Our Secret Ingredient is our Teammates. We offer great rewards, competitive pay, career advancement and growth opportunities. Full Time Teammates are also eligible for: Paid Training Paid Time Off plus paid holidays 401(k) with Company matching on a dollar-for-dollar basis Employee Stock Purchase Plan (ESPP) Group Health Insurance - Medical, Dental, Vision & Disability Basic and Supplemental Life Insurance Refresh and Grow your Career with Us! Job Overview The Customer Development Manager's primary focus is to act as a thought leader within the system for Consolidated as well as support the customer and CCCI operations teams from a field sales perspective. The CDM is connected with the NAOU leads, BASN/MEC/KDP leads, bottler network and CCCI's cross-functional partners working with their team to ensure that we have business plans that are effective and efficient to execute. This role will leverage a broad understanding of the assigned retailers, the competition, and the marketplace to foster growth by driving sales and exploring additional opportunities for incremental revenue and margin results. Customers: Walgreens, CVS, Rite-Aid, Aldi + Lidl Duties & Responsibilities * Develop, negotiate, and maintain a strategic partnership status with customers, brand partner leads and bottler network to ensure joint business plans are achieved * Establish and lead cross-functional relationships with Field Operations, Product Supply, Marketing, and Revenue Generation Management to ensure alignment to respective strategic objectives * Cultivate, maintain and sustain ongoing relationships and attend meetings, as needed with key external business partners, such as NRS, Brand, Bottler, and other relevant partners to drive incremental growth to objectives, collaborate with Revenue Generation colleagues to compile and report key business results to CCCI's Senior Leadership team * Analyze data to determine opportunities and implements tactics to reverse or sustain trends * Develop and execute sales programs and conduct post-analysis reviews to gain an understanding of effectiveness. Make adjustments as needed to sustain or reverse trends Knowledge, Skills, & Abilities * Ability to develop, negotiate and execute complex and strategic joint business plans with assigned customers; strong ability to quickly bond and rapport to achieve a strategic partnership status throughout customers and system's organization * Must have strong negotiation and persuasion skills; Responsive customer service skills with a proactive mindset * Strong organizational management skills are required. Possess the ability to collaborate with all facets of business; including Field Operations, Marketing, Product Supply, Revenue Generation Management, and the National Retail Sales Team * Ability to develop a thorough understanding of CCCI and customer operational strategy and execution * Basic analytical skills is a must * Organizational, time management, and attention to detail skills are required * Excellent oral and written communication and presentation skills required * Ability to prioritize multiple assignments with time-sensitive deadlines * Computer proficiency in MS Office particularly MS Excel and MS PowerPoint is a must Minimum Qualifications * Bachelor's degree four (4) years preferred * Knowledge acquired through two (2) plus years of work experience in the beverage industry, specifically working with customers is preferred * Overnight travel is required to be successful in role. Estimated at 40% travel both day trips and some overnight * Position location is in the Carolinas (remote employee) with understanding that person must be willing to travel to team, customer, bottler network and internal meetings and visits Work Environment Remote Employee: Home office is required Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.