Clerk Typist 3 (Local Government) (Bilingual) - Lehigh County Area Agency on Aging

Are you interested in a successful career path that will give you the opportunity to make a positive impact on the community? Lehigh County Area Agency on Aging (AAA) is eager to welcome a Bilingual Clerk Typist 3 to their professional team. If you are looking for a rewarding and fulfilling career helping Seniors while working in an team and supportive environment, this is the job for you!

This important Clerk Typist 3 role includes bi-lingual responsibilities. Your caseload will include bi-lingual consumers, and you will be expected to provide translation assistance to the Agency and its employees as requested. As the primary receptionist for the agency, you will be the first point of contact for the numerous agencies and consumers we serve. Communicating in a courteous and effective manner is essential as you operate a telephone console and answer and transfer calls to their appropriate destination, determining if there is an immediate need for a response by Agency personnel. Administrative tasks will include preparing and typing letters, reports, schedules, agendas, minutes, and lists. This position shares responsibility for incoming referrals for preadmission and acts as a back-up for entry of mail-outs and referrals, and for closing case records.

Additional duties to include:

• Maintaining several documents in the Agency virtual cabinet, updating and modifying when and where appropriate
• Updating and maintaining filing cabinet's inventory of forms and publications for staff's accessibility as needed, and managing the video library
• Performing mass mailings at various times of the year
• Providing support for special projects or conferences

If you are someone who enjoys multi-tasking, providing office support to staff members, and has great computer, organizational, and communication skills, we want to hear from you.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerk Typist 2, and educational development to the level of completion of high school; or
• One year of progressively complex clerical typing experience and completion of high school; or
• Six months of moderately complex clerical typing work and completion of a post high school business curriculum; or
• Any equivalent experience and/or training which provided the required knowledges, skills, and abilities.

Other Requirements:

• This particular position also requires the selected candidate to be able to read, write, and speak in Spanish. You may be contacted for a Spanish speaking proficiency evaluation conducted by the Bureau of Talent Acquisition, PA Office of Administration. If contacted, you must pass the speaking evaluation in order to be deemed eligible for this position. Your proficiency in reading and writing in Spanish must be demonstrated during the probationary period to achieve regular status in the position.
  
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• Hiring preference for this vacancy may be given to candidates who live within Lehigh County. If no eligible candidates who live within Lehigh County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.