Facility Specialist

UDR, Inc. is now hiring a Facility Specialist to join our team at our corporate office in Highlands Ranch.

GENERAL SUMMARY OF DUTIES: Act as first point of contact for associates, customers, contractors, and visitors entering and exiting the office or property. Answer main line and oversee reception area. Handle all incoming and outgoing mail and packages. Coordinate office and kitchen supply orders. Administer the Facilities' team work order system. Assist in the preparation of routine correspondence and communication. Provide administrative support to all groups at the Corporate Office.

SUPERVISION RECEIVED: Reports to the Office Manager

SUPERVISION EXERCISED: N/A

ESSENTIAL FUNCTIONS:

1. Serve as first point of contact for the organization, professionally screening and directing incoming calls and greeting visitors in person. Follow and administer security protocol including end-of-day audits as required for the issuance and collection of FOB badging and visitor passes.

2. Answer main line promptly and in a professional manner directing callers to the appropriate individual or department.

3. Coordinate the flow of incoming and outgoing mail, faxes, deliveries, and other communication activities including processing and managing UPS/FedEx transactions.

4. Receive, sort, and distribute incoming mail. Collect and process outgoing mail. Operate postage machine and other mailroom equipment as needed. Responsible for large company mailings.

5. Responsible for ordering, maintaining, and creating corporate office new hire nameplates, packets, and desk kits. Responsible for setting up desks for new hires. Work closely with Facilities on corporate office employee changes.

6. Perform general office duties including but not limited to the following:

• Provide departmental administrative support as assigned.
• Answer routine questions and provide basic requested information, as necessary.
• Manage inventory of various supplies in copy rooms.
• Upkeep and distribution of reports, databases, phone lists and directories.
• General correspondence and responding to internal and external inquiries and/or requests.
• General reports and databases.
• Regular and/or monthly corporate communications.
• Participate in various special projects as requested or required.

7. Enter, assign, and follow-up on office and facility related work orders. Address facility work orders including changing furniture system light bulbs, greasing squeaky chairs and other duties as necessary based on the work order request. Assist in the coordination of vendors.

8. Monitor and manage calendar for Boardrooms.

9. Order office supplies and kitchen supplies to ensure appropriate levels are available to associates at all times.

10. Maintain kitchens including ordering, stock inventory, and emptying dishwashers at the start of the day and loading dishes as needed.

11. Develop and maintain forms and procedures for position.

12. Assist the Sr. Facility Specialist and the Office Manager with additional administrative tasks as assigned.

13. On occasion, assist with the development, planning, and management of a variety of Corporate Office events including a summer family event, holiday event, annual volunteering events and periodic monthly office events.

14. Occasional running of errands in personal vehicle.*

15. Perform other duties as assigned or as necessary.

PERFORMANCE REQUIREMENTS:

• Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues.
• Polished interpersonal skills. Ability to work in conjunction with Company managers and associates. Excellent verbal communication skills. Must have effective listening communication skills.
• Ability to proactively recognize and implement superior customer service to internal and external customers. Ability to establish priorities and coordinate work activities. Must be self-motivated and positive team member with effective communication and client relations skills.
• Proven professional communications skills and an outgoing personality. Ability to dress and speak in a professional manner with an outgoing personality.
• Ability to establish priorities, handle multiple projects simultaneously and coordinate work activities.
• Knowledge of computer systems and applications including Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook. Ability to process computer data and to format and generate reports. Ability to create, compose, and edit written materials.

TYPICAL PHYSICAL DEMANDS: Some bending, stooping, and stretching. Frequently lifts items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Required ability to sit for long periods of time. Regular and consistent attendance on the job is an essential function.

TYPICAL WORKING CONDITIONS: Normal office environment. Occasional evening or weekend work may be required.

EDUCATION AND EXPERIENCE:

1. High School Diploma or its equivalent is required.

2. Experience answering a switchboard, or multi line telephone or administrative experience is a plus.

3. Minimum of three years' experience in an administrative support position.

4. Basic to intermediate proficiency in Microsoft Office Suite.

5. Must have and maintain a valid driver's license and provide current proof of auto insurance unless otherwise noted.*

Benefits Offered:

• Medical, Dental, Vision Plans
• Medical Flexible Spending Account
• Dependent Care Spending Account
• Lifestyle Spending Account
• Supplemental Term Life Insurance
• Critical Illness Plan
• Supplemental Short-Term Disability Insurance / AD&D Insurance
• Voluntary Long Term Care Insurance
• 401(k) Plan with company match

Hourly Range:
* $20.35/hr. - $22.00/hr., depends on experience

Bonus Potential:
* Eligible for 10% annual bonus potential, based on personal and company performance

Anticipated Close Date: May 20, 2025

UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.