Job Details
Level |
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Experienced |
Job Location |
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615 - Zeeland, MI |
Position Type |
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Full Time |
Education Level |
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Not Specified |
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Job Shift |
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1st shift |
Job Category |
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Sales |
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Sales Service Specialist
Plascore has an opening for aSales Service Specialist to be a part of the Cleanrooms team in our Panels business unit. The Sales Service Specialist will determine customer needs, coordinate with internal departments, and ensure that customer requirements are met. ***SIGN ON BONUS*** $1200 FOR THIS ROLE ONLY. $100 EVERY 30 DAYS YOU WORK UNTIL YOU REACH $1200. Key Responsibilities:
- Answer customer inquiries in a prompt, professional manner.
- Determine needs of customer and recommend products. Seeks out other internal resources when needed.
- Supports customers in solving application problems and other complicated problems.
- Oversees and ensures that large projects are complete, accurate and ship in a timely manner.
- Creates pricing for complex jobs (including but not limited to takeoffs)
- Monitors and assigns work to other Sales Service Specialists. Provides one-on-one technical training, explains tasks, and assists in the solutions of problems.
- Perform selling with follow-up and value selling.
- Receives and enters orders into computer and provides work orders to production.
- Interfaces with design engineers on quality and maintenance problems.
- Has knowledge of product line, prices, and delivery times.
- Determines standard pricing from price list. Confers with sales reps or supervisor to obtain special order pricing.
- Types quote including specifications of the job.
- Develops and maintains a current mailing list of potential and existing customers. Provides samples and literature to customers upon request.
- Provide the customer with the best value including Cost, Quality and Delivery.
- Participate in improving our products, processes, equipment, and methods.
- Handle internal and external questions in a prompt, professional manner.
- Maintains a clean and safe work environment at all times.
- Continually look for ways to improve job efficiency and performance.
- Performs all reasonably related duties as assigned.
Qualifications:
- Five to seven years of progressively more responsible experience helpful
- Associate's degree in technical or engineering discipline, construction management, or architectural technology preferred
- Experience with AutoCAD 2D
- ERP and project management software skills preferred
- Must be able to work well independently and be self-directed
- Excellent written, verbal communication and interpersonal skills
- Good math and analytical skills
Plascore is an established global manufacturer of honeycomb core, composite structures, and cleanrooms. Plascore's light weight, industrial strength, honeycomb technology is utilized for a multitude of applications within the aerospace, automotive and marine industries. Plascore is an employee driven organization, fueled by professional teams with dedicated years of service to manufacturing. Additional Requirements:
- Must be eligible to work on programs subject to ITAR Regulations. Therefore, candidates must be a U.S. Citizen or a U.S. Permanent Resident ('Green Card').
Plascore Benefits: Bonus Programs
- $1,200 Employee Referral Bonus - Paid in monthly increments.
- Quarterly Bonus- based on business unit metrics
Health Benefits
- Health Insurance (Medical, Dental, Vision) with Flex Spending or Health Savings Accounts
- Free high-deductible health plan for employee only coverage.
- New Hires are eligible for health insurance benefits on day one!
- Company provided short-term and long-term disability coverage
- Employee Assistance Program- including legal & professional counseling services
Paid Time Off
- Paid and unpaid vacation totaling 6 weeks (years of service determines paid portion)
- 8-week paid sabbatical for every 10 years of service
- Paid Holidays
- Parental Leave
401(K) & Roth 401(K)
- 50% match up to 6% for all participating employees.
Educational Support
- Tuition Reimbursement for job-related and certificate programs
- Dependent scholarship to cover up to 100% of tuition cost for child dependents
- Use of training grants like GoingPro to allow for professional development
Childcare
- Flex Spending Account for childcare
- Tri-Share childcare program (2/3 of childcare costs covered)
Company Events
- Annual company picnic
- Annual golf outing
- Annual holiday party
Other Perks
- White-Caps baseball ticket raffles
- Discounts available at: MVP Athletic Club, Stellantis, Bedslide, Enterprise rentals, RX Optical
- Clean work environment
- Smooth pace of work
- Family owned and operated.
- Security of work for an established, growing company that serves a diverse customer base.
- Bi-Weekly Pay
We are an EEO employer dedicated to workforce diversity.
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