Sales Service Specialist

Plascore has an opening for aSales Service Specialist to be a part of the Cleanrooms team in our Panels business unit. The Sales Service Specialist will determine customer needs, coordinate with internal departments, and ensure that customer requirements are met.

***SIGN ON BONUS***

$1200 FOR THIS ROLE ONLY.

$100 EVERY 30 DAYS YOU WORK UNTIL YOU REACH $1200.

Key Responsibilities:

• Answer customer inquiries in a prompt, professional manner.
• Determine needs of customer and recommend products. Seeks out other internal resources when needed.
• Supports customers in solving application problems and other complicated problems.
• Oversees and ensures that large projects are complete, accurate and ship in a timely manner.
• Creates pricing for complex jobs (including but not limited to takeoffs)
• Monitors and assigns work to other Sales Service Specialists. Provides one-on-one technical training, explains tasks, and assists in the solutions of problems.
• Perform selling with follow-up and value selling.
• Receives and enters orders into computer and provides work orders to production.
• Interfaces with design engineers on quality and maintenance problems.
• Has knowledge of product line, prices, and delivery times.
• Determines standard pricing from price list. Confers with sales reps or supervisor to obtain special order pricing.
• Types quote including specifications of the job.
• Develops and maintains a current mailing list of potential and existing customers. Provides samples and literature to customers upon request.
• Provide the customer with the best value including Cost, Quality and Delivery.
• Participate in improving our products, processes, equipment, and methods.
• Handle internal and external questions in a prompt, professional manner.
• Maintains a clean and safe work environment at all times.
• Continually look for ways to improve job efficiency and performance.
• Performs all reasonably related duties as assigned.
  
  

Qualifications:

• Five to seven years of progressively more responsible experience helpful
• Associate's degree in technical or engineering discipline, construction management, or architectural technology preferred
• Experience with AutoCAD 2D
• ERP and project management software skills preferred
• Must be able to work well independently and be self-directed
• Excellent written, verbal communication and interpersonal skills
• Good math and analytical skills

Plascore is an established global manufacturer of honeycomb core, composite structures, and cleanrooms. Plascore's light weight, industrial strength, honeycomb technology is utilized for a multitude of applications within the aerospace, automotive and marine industries. Plascore is an employee driven organization, fueled by professional teams with dedicated years of service to manufacturing.

Additional Requirements:

• Must be eligible to work on programs subject to ITAR Regulations. Therefore, candidates must be a U.S. Citizen or a U.S. Permanent Resident ('Green Card').

Plascore Benefits:

Bonus Programs

• $1,200 Employee Referral Bonus - Paid in monthly increments.
• Quarterly Bonus- based on business unit metrics

Health Benefits

• Health Insurance (Medical, Dental, Vision) with Flex Spending or Health Savings Accounts
  
  
  
  • Free high-deductible health plan for employee only coverage.
  
  
  
  
• New Hires are eligible for health insurance benefits on day one!
• Company provided short-term and long-term disability coverage
• Employee Assistance Program- including legal & professional counseling services

Paid Time Off

• Paid and unpaid vacation totaling 6 weeks (years of service determines paid portion)
• 8-week paid sabbatical for every 10 years of service
• Paid Holidays
• Parental Leave

401(K) & Roth 401(K)

• 50% match up to 6% for all participating employees.

Educational Support

• Tuition Reimbursement for job-related and certificate programs
• Dependent scholarship to cover up to 100% of tuition cost for child dependents
• Use of training grants like GoingPro to allow for professional development

Childcare

• Flex Spending Account for childcare
• Tri-Share childcare program (2/3 of childcare costs covered)

Company Events

• Annual company picnic
• Annual golf outing
• Annual holiday party

Other Perks

• White-Caps baseball ticket raffles
• Discounts available at: MVP Athletic Club, Stellantis, Bedslide, Enterprise rentals, RX Optical
• Clean work environment
• Smooth pace of work
• Family owned and operated.
• Security of work for an established, growing company that serves a diverse customer base.
• Bi-Weekly Pay

We are an EEO employer dedicated to workforce diversity.