Operations Lead (Hybrid)

The University of California, Merced is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The salary or hourly range the University reasonably expects to pay for this position is $70,200 - $86,100.

Initial applicant review will begin on or around May 14th, 2025. Posting will remain open until filled.

This position is hybrid.

This position is a 3-year contract and is eligible for full UC benefits.

The University of California, Merced, is the newest of the University of California system's 10 campuses and one of the youngest universities to be designated an R1 research university. With approximately 9,100 undergraduate and graduate students, UC Merced is a smaller, more intimate campus compared to its sister campuses, while equipped and staffed as a cutting edge, 21st century research institution. With bachelor's, master's and doctoral degree programs, strong research and academic partnerships and a growing community in the heart of the San Joaquin Valley, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff.

Ranked in the top 30 among the best public universities in the nation by U.S. News and World Report and #1 for social mobility by the Wall Street Journal, UC Merced is uniquely equipped to provide world class educational opportunities to dynamic and enterprising students in the Valley and throughout the state. In partnership with UC San Francisco, UC Merced has launched a rigorous medical education program that will supply the Valley with culturally competent providers dedicated to improving local access to quality care. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design and is accelerating the continued economic development of the region.

Reporting to the department chair for daily and long-term work direction and the Medical Education Manager for process oversight, professional development, and administrative support. The Operations Lead is responsible for department planning and program support, Intro to Medical Learning (IML) curriculum administrative support, financial management, facilities and space coordination, logistical support for faculty recruitment, department marketing efforts, and program administration.

KEY RESPONSIBILITIES

Administrative Operations:

Manages, plans, and administers a wide range of operations to support DOME Operations including:

• Interfaces with Dean's office and central offices such as Academic Personnel, Procurement, Space, Web management, Facilities, IT, Registrar, and Human Resources. Oversees the editing and updating of DOME and Prehealth Advising information in various channels, including web presence. Manages daily administrative operations, functions as gatekeeper, and participates in the development of effective systems for managing the flow of work and information within the department. This includes time-sensitive issues and deadlines, including student concerns, petitions, articulation requests, APO and personnel matters, and various operational processes and compliance requirements.
• Coordinates and participates in a variety of human resources activities, including employment, training, classification, and ensuring the completion of forms and documents related to HR and Payroll for DOME. Gathers, analyzes, prepares, and summarizes financial and HR reports. Serves as a key advisor to DOME leadership on administrative and operations activities associated with the department. Provides guidance and expertise to DOME leadership in developing techniques and processes. Proactively identifies areas for process improvement, suggests innovative ideas, and participates in implementing changes, contributing to the department's efficiency and growth.

Medical Education Personnel Support:

• Creates personnel processes, including recruitment, onboarding, training, and performance management. Oversees all faculty recruitments; leads, monitors, and supports onboarding activities. Liaises with the Academic Personnel office to facilitate academic personnel needs (i.e. appointments, promotions, etc.). Coordinates with UCSF Fresno and/or external clinical practices to create and manage contracts to secure clinical educators. Makes decisions on operational matters and ensures achievement of operational objectives.

Supervision of staff:

• Selects, develops, and evaluates personnel to ensure the effective and efficient operation of departmental functions. Manages daily activities of operations staff, sets priorities and deadlines for completion of tasks, and, with guidance from the Medical Education Manager, develops, implements, and manages processes for the department. Supervises operations staff and provides direction on communication, marketing activities, reporting, logistics for department events, and department budget.

Other areas and special projects:

• Development and public information: Manages gift administration, outreach efforts (e.g., seminars, web pages, public relations, student recruitment, department fundraising), and development campaign (in collaboration with campus development efforts). Service: As time permits, serves on divisional, programmatic, and campus-wide committees and task forces. Supervision of temporary staff: When needed, supervises temporary staff, which could include student workers and temporary employees. Identifies staffing needs, writes job descriptions, manage recruitments, and manages performance.

EDUCATION and EXPERIENCE

• Bachelor's degree in a related area and / or equivalent experience / training. (Required)
• Advanced degree equivalent to an MBA or related master's degree from an accredited university. (Preferred)
• Three years of directly related progressively responsible experience in an administrative support unit with experience leading or supervising the work of others, or an equivalent combination of education, training, and experience. A master's degree is preferred but may not substitute for the required years of experience. (Required)

CRITICAL KNOWLEDGE AND SKILLS

• Thorough knowledge of University rules and regulations, processes, protocols and procedures for budget, accounting and fund management, and / or personnel management. (Preferred)
• Interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skills.
• Knowledge of a variety of administrative operational activities such as event planning, fundraising tracking, website design, accounting and budgeting, and contracts and grants processes.
• Broad knowledge of common organization-specific and other computer application programs.
• Ability to use discretion and maintain confidentiality.
• Strong skills in short-term planning, analysis, problem-solving, and customer service.
• Demonstrated experience in financial and accounting systems, including modeling, forecasting, and planning. Experience locating, identifying, analyzing and synthesizing large quantities of data, identifying needs and developing recommendations. (Preferred)

Background check will be required.

How to Apply:
An online application is required for each position to apply.The University of California, Merced is aware that some web-based application processes may be cumbersome for differently abled applicants. Where appropriate, alternative accommodations will be provided. For applicants with disabilities who need additional assistance using TAM, or reasonable accommodations during the interview or search process, please contact ucmjobs@ucmerced.edu.

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

Equal Employment Opportunity:
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.

Smoke and Tobacco Free Policy:
The University of California, Merced is a smoke and tobacco free workplace. Information and the Smoke and Tobacco Free policy is available at http://smokefree.ucmerced.edu.

E-Verify:
All employers who receive Federal contracts and grants are required to comply with E-Verify, an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). E-Verify electronically verifies employment eligibility by comparing information provided on the I-9 form to records in the DHS and SSA databases. Certain positions funded by federal contracts/subcontracts requires UC Merced to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.

Pay, Benefits & Work Schedule:
For information on the comprehensive benefits package offered by the University of California visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/

This position is eligible for the UC Merced Employee Referral Program (ERP). If you were referred by a UC Merced employee, please identify that employee by name in your application as follows:

Step 5 of 7 (on the application) Referrals

How did you hear about the job? (select) "other"

Additional information? (select) "other"

Specific Referral Source? (write in) first and last name of referring employee

Referring employee MUST be named on application for eligibility.