Analyst, Digital Merchandise Ops

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own
• We're the future of the pet industry
• We're here to improve lives
• We drive outstanding results together
• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.

DIGITAL MERCHANDISE OPERATIONS ANALYST

As a Digital Merchandise Operations Analyst, you will play a vital role in supporting the Digital and Merchandising organization. As part of the Digital Merchandising Operations team, you will play a key role in improving our Digital experience for Petco customers through growing our vendor partnerships and ecommerce assortment, coordinating and helping execute promotional tactics, and supporting multiple fulfillment strategies. This is a position that will wear many hats supporting the Digital business, not only through critical day-to-day functions but also executing strategic projects to optimize our catalogs, create new processes to drive efficiencies, and improve our vendor and third-party relationships. This role offers an excellent opportunity to learn and grow in the field of digital merchandising and analytics.

KEY RESPONSIBILITIES

Data Analysis:

• Collect, organize, and analyze sales data, inventory levels, and promotional performance to identify insights.
• Assist in generating reports and presentations to communicate findings and projects to cross-functional teams.

Assortment Planning:

• Collaborate with merchandising to develop e-commerce assortment goals and grow product assortments that align with customer preferences and company goals.
• Complete end-to-end onboarding of new vendors, inclusive of market research, outreach, contract negotiations, and SKU launches optimized for e-commerce.
• Monitor product and new vendor performance. Identify opportunities for what's working, not working, and where there is additional assortment opportunity.

Promotional Execution:

• Partner with e-commerce vendors on promotional participation and execute promo setup.
• Work closely with Merchandising Org to ensure deadline adherence and promotions are optimized for e-commerce.
• Collaborate with the Site Merchandising team to create accurate and effective promotional experiences online.

Fulfillment Optimization:

• Cross-functional partnership with the Item Operations team to ensure product feeds are monitored and accurate.
• Collaborate with the Repeat Delivery team to improve the substitution process and outreach efforts.
• Daily inventory review of online product assortment to review overall inventory hygiene and take action to improve.

Cross-Functional Support:

• Work closely with merchandising, site experience, fulfillment, and other teams to ensure effective execution of Digital strategies.
• Project-based work tackling key ecommerce issues at scale to close gaps in assortment and catalog improvements.
• Create and improve workstreams to help Merchants optimize and grow their e-commerce business.

• Support a service-oriented working environment with the focus on providing excellent service to Merchants and Digital Teams, actively involving them in the process and leveraging everyone's expertise to achieve the best possible outcome; emphasize cooperation, shared responsibility, and a customer-centric approach to problem-solving.

QUALIFICATIONS

• Bachelor's degree in Business, Economics, Merchandising, Analytics, or a related field.
• 1-3 years of work experience.
• Strong analytical skills with an ability to work with large datasets and draw meaningful insights.
• Proficiency in Microsoft Excel or other data analysis tools.
• Strong attention to detail and excellent organizational skills.
• Self-Starter and eager to grow in your career.
• Project Management skills with the ability to multitask.
• Effective communication skills, both written and verbal.
• A team player who can collaborate across various departments.
• An interest in ecommerce, merchandising, data analytics, consumer behavior, and market trends.

#LI-AT2

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

/ year

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits

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