Associate General Manager

About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 300,000 members in California, Arizona, Nevada, Texas, and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter.

The Job

The Associate General Manager role is to help lead and expand SCAN's business. In this role, you will support the oversight and execution of end-to-end business operations, including strategy, growth, compliance, member experience, and financial performance. This position will work cross-functionally with internal teams and external partners to ensure our Medicare Advantage plans deliver superior value to members while meeting regulatory and organizational goals.

You Will

Strategy & Operations o Assist in the development and execution of the overall business strategy for Medicare Advantage products. o Lead cross-functional initiatives that improve operational efficiency and member outcomes. o Monitor KPIs, financial performance, and operational metrics, recommending and implementing improvements as needed.

Business Performance & Growth o Partner with Sales, Marketing, and Product teams to support membership growth and retention strategies. o Analyze market trends, competitive intelligence, and internal data to inform go-to-market tactics and product enhancements. o Support plan performance evaluation and Star Ratings improvement initiatives.

Regulatory & Compliance o Ensure compliance with all CMS (Centers for Medicare & Medicaid Services) guidelines and other applicable regulations. o Coordinate with legal, compliance, and regulatory affairs to support audit readiness and policy adherence.

Stakeholder Engagement o Collaborate with network providers, vendors, and internal departments to ensure effective plan administration. o Present updates and strategic recommendations to senior leadership and external stakeholders.

Team Leadership & Development o Mentor junior team members and foster a culture of accountability, collaboration, and innovation. o Support change management efforts and promote cross-functional alignment.

We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.

Actively support the achievement of SCAN's Vision and Goals.

Other duties as assigned.

Your Qualifications

• Bachelor's Degree in Business, Healthcare Administration, or related field or equivalent experience
• 6+ years of experience in healthcare management, with at least 3 years in Medicare Advantage or managed care.
• Deep understanding of CMS regulations, Medicare Advantage operations, and healthcare payer environments.
• Strong analytical, communication, and project management skills.
• Proven ability to influence and collaborate with cross-functional teams and senior leadership.
• Experience with Star Ratings, Risk Adjustment, and Quality Improvement programs.
• Familiarity with healthcare data analytics and reporting tools.
• Strong financial acumen and experience managing budgets and P&L.
• Leadership- Lead and inspire teams to achieve
• Problem Solving- Good problem-solving skills
• Communication- Good communication and interpersonal skills

What's in it for you?

• Base Pay Range: $125,400 to $179,300 annually
• Work Mode: Mostly Remote
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO) along with 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

#LI-JA1

#LI-Hybrid