Learning Management System Coordinator

Job Details

Job Description

Program Leadership

Position Summary:
The Learning Management Systems (LMS) Coordinator supports enterprise-wide learning and training initiatives across a large, dynamic healthcare institution including Epic EHR Systems. This role serves as a key liaison between Epic EHR (Electronic Health Records), IS&T (Information Services & Technology), Instructional Designers, and Human Resources to maintain and enhance the learning experience through our LMS.

The Coordinator is responsible for the creation, SCORM packaging, publishing, and maintenance of digital learning content-including eLearnings, EUPAs (electronic User Proficiency Assessments), and specialized role-based training. They will also ensure that course catalog content remains current, structured, and compliant with organizational standards.

Other Duties: The LMS Coordinator will work closely with vendor training companies and support the Epic Training Scheduler with the assignment of eLearnings and classes through the SNOW ticketing system.

Key Responsibilities:

• Collaborate with EHR, IS&T, and HR teams to deploy and manage learning programs across clinical, academic, and administrative areas.
• Create, edit, and manage high-quality digital training materials using Adobe Captivate, Adobe Creative Suite, and other multimedia tools.
• Package and publish eLearning's from Epic User Web and internal content using SCORM-compliant formats for LMS integration.
• Maintain and update course catalog entries in the LMS, ensuring consistent naming conventions, tagging, and version control.
• Provide end-user support for LMS access, course enrollment, and troubleshooting of technical issues.
• Conduct quality assurance testing to ensure proper functionality of all eLearning modules prior to release.
• Assist in the development and archiving of multimedia resources, training videos, and interactive assessments.
• Work with instructional designers to support the conversion of instructor-led training to engaging online formats.
• Monitor LMS usage and generate standard reports for compliance tracking and learning analytics.
• Support LMS and Epic upgrades, testing, and enhancements in coordination with technical teams.
• Work consistently with staff and colleagues using EHR User Web and terminology.

Qualifications:

• Associate's or Bachelor's degree in Instructional Technology, Education, Healthcare Administration, or a related field (or equivalent experience).
• 2+ years of experience in LMS coordination, preferably in a large healthcare or academic institution.
• Knowledge of Epic systems and healthcare training workflows is a strong plus.
• Proficiency in Adobe Captivate and Adobe Creative Cloud (Photoshop, Illustrator, etc.).
• Familiarity with SCORM standards, eLearning authoring tools, and LMS platforms (e.g., Workday, HealthStream, or similar).
• Strong organizational skills with excellent attention to detail and time management.
• Excellent communication and problem-solving abilities.

Work Shift

Worker Sub Type

Primary Location Address

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.