Contract Management Associate

At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They're the heart of our company. As an employee, our promise to you is that you'll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects - both locally and globally - will challenge you and allow you to pursue different and rewarding career paths.

We are #EnergizedByGrowth.

DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry. As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States.

Position Summary:

This will be an individual contributor role in the DFS Services Segment and will be reporting under Manager, Service Sales.As the Services Project Coordinator, you will be responsible assisting the Project Managers with various project related tasks, which include, but are not limited to: entering orders, scheduling tasks, following up on start-ups, submitting payments to contractors, tracking project costs alongside the Project Managers, and ensuring project deliverables are received.

You will need a growth mindset, an entrepreneurial spirit, collaborative style and a disciplined delivery focus to work successfully across our cross-functional teams.

Key Responsibilities

• Launch all ERP project task types as required. These tasks include inventory, pre-install, project, survey, etc. Tasks may change as business needs adjust.
• Manage escalations from Deployment Command Center to support field operations.
• Follow up and ensure all material warranty entitlement startups are complete within a pre-defined period.
• Ensure contractors are paid within 30 days of a task being completed, specifically for Project Tasks.
• Track RMAs for Projects as required.
• Participate in lean manufacturing process design and design changes (Kaizen events) as needed by the team and business.
• Ensure project costs are tracked using GPMA codes in Project Loader and Order Entry.
• Work in parallel with project managers to oversee the entire life-cycle of projects of various sizes - communicating timelines, status, and identifying potential risks.
• Act as a liaison - provide support, updates, agendas, and push for deliverable and deadline completions for projects' stakeholders.
• Document and track project performance in organized records using Microsoft applications as required by Project Managers.
• Keep project related documents organized, updated and distributed as necessary.
• Perform ad-hoc tasks as needed to best support the project and team.
• Keep track of all out-of-scope work for projects and document as required by project managers.

Skills required:

• Excellent communication skills having a high comfort level interacting with internal and external customers, and contractors; both written and verbal.
• Deep understanding of project processes and tools used to complete project tasks.
• Demonstrated ability to multi-task.
• Strong business acumen to keep track of all the various complex moving pieces involved in a project.
• Critical thinking and problem-solving skills required.
• Have a customer centric mindset and aptitude for providing exceptional customer experiences.
• Strong team player as candidate will work with cross functional teams through different procedures and processes.
• Demonstrated ability to work through Oracle, and craft reports using Discoverer.
• Ability to use Power BI is a plus

Education:

• High School diploma required at a minimum.

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contactdfs.hrinquiries@doverfs.comfor assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.