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Marketing and Partnership Manager

HEI Hotels & Resorts
life insurance, vision insurance, 401(k)
United States, California, San Francisco
333 Battery Street (Show on map)
May 15, 2025

About Us

The Jay, Autograph Collection, San Francisco's newest luxury life-style hotel, is where new-age San Franciscans gather, find inspiration, and celebrate our city. With a quiet but blossoming and vibrant location in the heart of the Embarcadero and adjacent to Jackson Square, The Jay, completely renovated, is an ode to classic San Francisco; peppered with bits of nostalgia, but led mostly by its modern structure and sophisticated style. The design and offerings of the hotel are inspired by the makers and innovators who made San Francisco great. It is a true celebration of those who shaped San Francisco. The word "Jay" in Latin means "to celebrate", hence the name, The Jay. Our goal is to delight our guests with the element of discovery and authentic connection to the city, it's neighborhoods and residents. We are seeking associates who enjoy exceeding guest expectations and strive to deliver a professional and approachable level of service as a "friend-in-the-know" when it comes to engaging our luxury life-style guests. We offer competitive benefits for all associates including a comprehensive medical plan, free employee meal per shift, discounted public transportation, all associate outings, and more. An opportunity to help continue to grow a completely renovated and redesigned luxury destination, creating the newest jewel of San Francisco's Embarcadero/Jackson Square/FiDi neighborhood. Oh, and we have fun, work hard and laugh a lot. This is an exciting time in the hotel's history - you should be part of it!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

As the Marketing and Partnership Manager, you'll bring The Jay's brand to life through high-impact activations, dynamic local partnerships, and integrated marketing campaigns. You'll lead with intention-merging creativity with strategy to elevate the hotel's visibility and foster meaningful connections with San Francisco's movers, shakers, and storytellers.

Essential Duties and Responsibilities

Curate & Execute Weekly Activations

  • Concept, plan, and execute weekly experience-driven programming in collaboration with local artists, chefs, designers, musicians, and creators.
  • Proactively seek and secure unique partnerships that align with the hotel's brand and resonate with our guests.

  • Represent The Jay at industry events and within the community to maintain a strong, visible brand presence.
  • Lead event logistics from start to finish, including vendor coordination, promotion, and flawless on-site execution.
  • Attend all activations-some evenings and weekends required.

Strategic Marketing & Brand Awareness

  • Collaborate with the Director of Sales & Marketing to develop and implement strategies that build brand equity, drive bookings, and boost guest engagement.
  • Assist the marketing efforts across all platforms to ensure cohesive storytelling.
  • Cultivate meaningful, long-term community and brand partnerships that reinforce The Jay's position as a cultural and lifestyle leader in San Francisco.
  • Create compelling marketing materials and brand-aligned content that reflects The Jay's voice and vision.
  • Work in sync with corporate marketing and digital teams to ensure alignment with broader brand goals.

Public Relations, Social Media & Content Integration

  • Work with our PR agency to pitch stories, coordinate media visits, and host influencer and content creator experiences.
  • Ensure every activation and partnership includes a strategic PR and social media component to maximize reach.
  • Participate in content development, photo and video shoots, and social storytelling to bring activations to life digitally.
  • Guide and support influencer collaborations, user-generated content, and digital engagement opportunities.

Event & Catering Marketing

  • Support catering and event sales by promoting hotel spaces for corporate functions, private gatherings, and specialty dining.
  • Lead initiatives that target San Francisco's business and creative communities for off-site meetings, activations, and special events.
  • Performs any other job related duties as assigned.

WHO YOU ARE

  • A brand ambassador and natural connector who knows and loves San Francisco-its neighborhoods, culture, and creative energy.
  • Proactive and confident in building relationships, securing meaningful partnerships, and driving results.
  • Experienced in curating and executing high-quality events, activations, and marketing campaigns.
  • Skilled at integrating PR, social media, and digital marketing into every activation for holistic storytelling.
  • Passionate about hospitality, design, art, and creating unforgettable guest experiences.
  • Comfortable being out in the field-attending events, exploring opportunities, and building the brand in real time.
  • A strong communicator with experience using tools like Canva, social platforms, and event/project management software.
  • Flexible and able to adapt to shifting priorities, with availability for evenings and weekends as needed.
  • A bachelor's degree in Marketing, PR, Communications, Business, or a related field is preferred, with at least one year of experience in hospitality marketing, partnerships, or events.

Qualifications and Skills

Education and Experience

*Bachelor's Degree, preferably in Marketing, Communications, Graphic Design or related field.

*A minimum 3 years' of experience in digital graphic design, online content and project management

Knowledge, Skills and Abilities

*Ability to leverage Brand and HEI processes and systems to support compliance, identify trends and support execution of corporate and property strategies.

*Strong working knowledge of Microsoft Office, Excel, PowerPoint, InDesign, Photoshop, Adobe Illustrator.

*Strong analytical skills, ability to identify relevant data and leverage to positively impact hotel revenues.

*Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Salary Range: $90,000.00 - $95,000.00 Annually Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? Yes

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental
programs through Anthem Blue Cross Blue Shield as well asVision insurance programsthrough EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
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