Director, Nonbank Supervision & Enforcement

Job Summary

The Director, Nonbank Supervision & Enforcement position will coordinate nonbank supervisory activities within the state system of supervision and serve as a policy and process expert. This position will work closely with section staff and is responsible for leading the process workflow and communication of nonbank committees or work groups as assigned.

The Director will also work cross-functionally with multiple teams within the Product & Solutions business unit, including the Research & Analytics team, the NMLS Business Services team, and the Product & Business Strategy team producing analytical reporting on multistate and single state examination statistics. This position will represent the Nonbank Supervision & Enforcement section in public settings, manage the development, maintenance, and training of supervisory processes, and initiate research on specific supervisory or policy issues as needed. Through committee work and issue-specific working groups, the Director will work with CSBS members in developing and advocating state regulatory policies. The position will also provide expertise and support to state financial regulators to assist in advancing state supervisory processes and regulation.

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Other duties may be assigned to meet business needs.

• Manage the coordination and process support for nonbank supervision, including Money Services Businesses (MSB) examination work, and other processes as necessary.
• Serve as a policy and process expert to the Senior Vice President of Nonbank Supervision & Enforcement in support of Networked Supervisory activities.
• Draft policy and process statements regarding state supervision, respond to specific inquiries and requests from state regulators, federal agencies, and other parties.
• Manage communications and relationships with outside parties, such as a federal agency, on behalf of the state system.
• Assist and advise the Senior Vice President of Nonbank Supervision and Enforcement and develop plans to address operational and strategic matters.
• Develop research on nonbank markets and the corresponding regulatory environment.
• Identify and gauge the impact of new and revised regulations and laws, including the jurisdictional impact for state regulators and the business impact on regulated companies.
• Support the development of public policy decisions through the appropriate policy development process within CSBS.
• Represent CSBS in public settings such as conferences or in-person meetings with regulators or industry representatives such as participating on panels regarding nonbank supervision.

Additional Responsibilities

• Identify opportunities to leverage data analytics to improve policy advocacy, in coordination with the CSBS Research & Analytics team.
• Participate and assist in special projects as required or assigned.

Minimum Qualifications

Education and Experience

• Bachelor's degree with a concentration in finance, business, or political science preferred.
• 6+ years of experience working at a financial services regulatory agency (federal or state), financial services trade association, or financial institution supervising, analyzing, and assessing procedures, regulations, and statutes is required.
• Experience in financial services or regulation, such as payments systems, money transmission, or BSA/AML issues mortgage, finance, consumer lending.

Knowledge, Skills, Abilities

• Knowledge of nonbank financial products and services, including Money Services Businesses, state supervisory processes, and the role of CSBS.
• Ability to prioritize, collaborate and delegate when necessary.
• Ability to work as part of a team, both in-person and virtually.
• Ability to respond to inquiries from regulatory agencies and members of the business community on complex regulatory matters and write speeches, memos, reports and articles in a clear and effective manner.
• Strong ability to facilitate meetings and build consensus among various parties.
• Ability to define problems, collect data, establish facts, draw valid conclusions, and clearly communicate achievable solutions.
• Ability to learn new processes, applications, and technology quickly and efficiently.
• Knowledge of data manipulation and turning data into digestible content.
• Ability to work in a face paced environment and meet critical deadlines while maintaining a high degree of attention to detail.
• Knowledge of current financial regulatory compliance and examination/audit processes.

Requirements

• Due to the nature of CSBS's business in support of state financial services supervision, all CSBS employees have the potential of interacting with confidential information related to the supervision of financial services companies ("Confidential Supervisory Information"). As a result, in addition to general business conflicts of interest, all CSBS employees are expected to disclose conflicts of interest in financial services companies on at least an annual basis and to proactively avoid such conflicts.
• Protect the confidentiality, integrity, and availability of CSBS information and information systems in accordance with CSBS policies and procedures.

Values Instilled Behaviors for Excellence (VIBE)

At CSBS, work-life balance isn't just a policy; it's our VIBE! We recognize that our team members have lives that deserve attention and care. That's why we create strong, supportive relationships that help everyone grow both professionally and personally. We honor each other's expertise and speak the truth, even when it's a bit awkward. And guess what? This honesty creates a vibe of respect and trust that powers our efficiency and our excellence. It lets us chase those career goals while also nurturing our personal pursuits. At CSBS, you can thrive at work and at home-it's the best of both worlds!

Just like a healthy work-life, collaboration is an essential part of CSBS's mission. In fact, it is the heartbeat of everything we do! We're all about pitching in, giving props to our colleagues, and having each other's backs. This allows us to push ourselves to our maximum potential and embrace those bold risks and innovative solutions. No matter what comes our way, our commitment to communication and teamwork strengthens us. We at CSBS are on mission and on the move, tackling all challenges together!

Leadership Competency Model

At CSBS, we believe in leadership at every level, empowering all employees, regardless of role, to take initiative, inspire others, and drive progress. Our five core competencies are Leading Change and Transformation, Leading Others, Results Focused, Business Intelligence, and Collaborative Partnering to provide a framework for professional growth while ensuring accountability in our performance.

Leading Change and Transformation means embracing innovation and adaptability to drive continuous improvement. Leading Others is about guiding, mentoring, and influencing colleagues to move our mission forward. A Results-Focused mindset ensures we meet our goals with efficiency and impact. Business Intelligence allows employees to make informed, strategic decisions based on data and industry insights. Finally, Collaborative Partnering fosters teamwork and strong relationships to achieve shared success.

This competency model not only supports individual growth and development but also strengthens CSBS as we evolve into a more agile and innovative organization. Here, leadership isn't just a title, it's a mindset that moves us forward together.

Working Conditions

• General office.
• Travel required approximately 15% of the time.

This job description should not be construed to imply that these requirements are the only standards for the position. Incumbents will follow any other instructions and perform any other related duties as may be required. CSBS has the right to revise this job description at any time. CSBS is an "at will" employer and as such, neither this job description nor your signature constitutes any form of contractual arrangement between you and CSBS.