Collaboration Communications Systems Engineer

Company Overview:

A privately held exploration and production company, Hunt Oil has successfully conducted worldwide petroleum operations for 90 years and is one of the world's leading independent energy companies. The mission of Hunt Oil Company is to be a growth-oriented industry leader respected throughout the world for the quality and competency of its people, the efficiency and scope of its operations, and its rich heritage of honesty and integrity.

Position Summary:

We are seeking a dynamic and resourceful Communications and Collaboration Systems Engineer to join our IT team. This role is pivotal in designing, supporting, and maintaining our corporate AV environment while also providing engineering support for Office 365 email and collaboration tools. The ideal candidate will have a strong background in communications technology and be proficient in Microsoft Office 365 solutions. This role will interface with all levels of leadership and the candidate must be comfortable interacting with the company's senior executives and their admins.

This role will be a part of the Desktop Solutions team and will require providing support, including working Desktop Support tickets as needed.

This position requires coverage from 8:00 am to 5:00 PM, coordinated with teammates based on business needs. The candidate must be willing to work nights, weekends, and holidays for rotational On-Call and event duties. The contract period is 6 months, with potential for full-time employment.

Responsibilities:

• Provide advanced support for Microsoft Office 365 collaboration tools, including Teams, SharePoint, OneDrive, and Exchange
• Support virtual or hybrid conferencing using platforms like Zoom, Microsoft Teams, or Webex
• Set up, operate, and troubleshoot AV systems for internal meetings, town halls, training, and external presentations
• Provide white glove support for executives and board-level meetings
• Work with third-party AV vendors for installations or large events. Coordinate with facilities, IT, and external vendors as needed
• Handle incoming booking requests for AV equipment and setup
• Proactively identify potential issues that could adversely impact customer experience and follow through on action steps, including researching and working with vendors to recommend solutions
• Place orders for AV equipment and consumables; inspect and verify all AV deliveries upon receipt
• Manage AV inventory including building and maintaining a spare parts inventory for all AV equipment as well as track equipment usage
• Set up, configure, test, maintain, monitor, and troubleshoot teleconferencing equipment, multimedia devices, televisions, monitors, projectors, recording equipment, speaker sets, digital cameras, and other presentation equipment
• Maintain, troubleshoot, and repair AV equipment (microphones, speakers, displays, video switchers, etc.)
• Document AV system instructions and standard operating procedures and train employees on how to use AV tools and systems
• Develop long-term strategies and capacity planning for meeting future AV equipment and corporate technology needs
• Evaluate vendor proposals and service agreements
• Mentor junior team members to help them develop their skills and take on more complex tasks over time
• Provide feedback to the end-user services team on technical process issues to improve overall service delivery

Required Skills :

• Experienced in the set up and operation of event technology such as audio mixers, wireless microphones, video matrix switchers, broadcast and PTZ cameras
• Proficient with Microsoft O365 tools (Teams, Live events) and Zoom webinars
• Skilled in installing and troubleshooting Microsoft OS, O365 Suite, Teams, SharePoint, and Box
• Working knowledge of Crestron, Logi, MS Teams Rooms, Zoom, Windows and Android based UC platforms and hardware
• Familiarity with DSPs (e.g., Biamp, Q-SYS), switchers (Crestron, Extron), and video routing
• Understanding of audio/video signal flow (HDMI, SDI, Dante, NDI, etc.)
• Diagnose and resolve issues quickly under time pressure
• Communicate effectively with non-technical stakeholders
• IP Addressing for AV over IP systems
• Basic ITIL knowledge and experience with ITSM tools (Helix, ServiceNow, Remedy, Cherwell, HEAT)

Required Experience:

• High School Diploma
• Associate degree or bachelor's degree in computer science or related technology background strongly preferred
• 7+ years of experience in architecting, supporting, and maintaining a corporate AV environment, including teleconferencing, presentation, and general AV technologies
• 3+ years of experience providing general Deskside Support to users in a corporate environment
• Industry standard IT certifications (A+, Microsoft Office, MCP) a plus

Company Highlights:

• For 90 years, we have nurtured creative ideas and turned them into successful realities using three core strategic pillars - creativity, excellence, and people.
• 401K - 12% employer contribution with no vesting period (6% Match and 6% non-matching contribution)
• Highly competitive compensation
• Hybrid work options available for most roles
• Five to eight weeks of PTO annually based on years of experience; eleven additional holidays per calendar year
• All Medical/Dental/Vision benefits start day one with the company; low employee premiums
• Education Assistance Program
• Free covered employee parking for Dallas HQ based employees
• Free specialty coffee bar in the Dallas HQ
• Commitment to the following ideals:
  
  
  
  • Work/Life Balance
  • Ongoing professional development opportunities
  • An exceptional employee experience
  
  

Hunt is committed to a diverse and inclusive workplace. Hunt is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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