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QA Commercial Associate

Jubilant HollisterStier LLC
paid time off, long term disability, 401(k)
United States, Washington, Spokane
3525 North Regal Street (Show on map)
May 16, 2025

Jubilant HollisterStier LLC, a well-established member of the business community in Spokane, Washington, provides a complete range of services to support the pharmaceutical and biopharmaceutical industries. The Allergy business is a worldwide leader in the manufacture of allergenic extracts, targeted primarily at treating allergies and asthma. Jubilant HollisterStier is also a nationally recognized contract manufacturer of sterile injectable vials, and lyophilized products. Jubilant HollisterStier is a proud member of the Jubilant Pharma family.

Our Promise: Caring, Sharing, Growing

We will, with the utmost care for the environment and society, continue to enhance value for our customers and stakeholders by providing innovative products and economically efficient solutions' through growth, cost effectiveness and wise investment of resources.

Job Description:

The QA Commercial Associate provides support to the company Incident (Complaint/Deviation), Corrective and Preventive Action (CAPA) program through a complete assessment of Root Cause Analysis (RCA) of incidents (deviations and complaints/issues). Ensures product compliance, product safety, accurate and timely data entry and oversight of the company Quality Systems related to Incident, CAPA and complaints activities. This position will also perform Annual Product Review, Specification approval and SOP updates within the EDMS System.

  • Perform investigations and Review complaints to ensure accuracy, consistency and compliance with applicable SOPs/Policies, Specifications and related guidelines/regulations.
  • Accountable for facilitating Complaints investigation/resolution, assessing impact and for completing/writing final assessment/lot disposition for QA Management and Client review and approval.
  • Enters data into database in support of the corporate RCA and Annual Product Review (APR) activities.
  • Provide oversight of investigational RCA group activities including preparation of meeting agenda, providing necessary information to meeting participants, publishing of meeting minutes, and follow-up on agreed upon activities and tasks.
  • Interface with management and responsible individuals to assure task completion on or before established due dates.
  • Responsible for supporting quality systems, processes and procedures (e.g. Complaints, APRs etc...) to assure compliance and product quality and safety.
  • Accountable for assisting the QA and applicable Department Management to ensure and follow up on implementation of corrective actions that stem from Complaints, audit or regulatory inspections.
  • Provide Complaintsmetrics as needed in support of management review of system data.
  • Work extensively with appropriate department(s) to gain an understanding of the production/analytical testing process and other applicable process to ensure capture of appropriate details and conclusions in the investigation or corrective action documents.

.Provide investigation training to the Quality Unit and other departments to ensure that investigations are handled consistently throughout the company.

Other tasks as directed by the department Supervisor or Manager

Qualifications:

  • Associates Degree in Biology, Chemistry or related field required. 5 years of experience can be used in a lieu of an associate's degree.
  • Bachelor's Degree in a science field desired.
  • Minimum 5 years of experience required. Bachelor's degree can be used in lieu of experience.
  • Pharmaceutical and FDA regulated industry experience desired.
  • Experience with technical writing, investigations, CAPA systems, building & manufacturing processes/systems, and QC analysis is highly desired.
  • Direct or supporting aseptic manufacturing experience in bio/pharma industry desired.

Shift: Days

Compensation & Benefits:

This is an on-site, full-time position located in Spokane, WA.

  • Hiring Wage depending on experience, with opportunity for growth, promotion and annual raises. See full list of benefits below for our complete compensation package
  • Pay range: $27-$56.00

Midpoint and above is reserved for employees who have longevity with Jubilant HollisterStier and consistently exhibit outstanding performance over a period of time in the role

  • Medical, Dental, Vision, Flexible Spending and Health Savings Accounts
  • Life, AD&D, Short and Long Term Disability
  • 401(k) with company match
  • Generous paid time off plan
  • Employee Assistance Program

Optional Benefits:

  • Voluntary Life and AD&D for employee & family
  • Supplemental Medical coverage (Critical Illness, Hospital Indemnity and Accident coverages)
  • Pet Insurance
  • ID Theft Protection
  • Perk Spot Discount Program

https://jubilantcareer.jubl.com/

*Please click on the Spokane, Wa. Link*

Jubilant HollisterStier is an EEO/AA Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you require assistance applying for a position, please contact our HR Department at:

JHS-TalentAcquisition@jubl.com

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