Financial Aid Advisor

The financial aid advisor will counsel current and prospective students on the availability and eligibility requirements associated with various forms of student financial assistance drawing upon a robust understanding of federal, state and institutional guidelines. Tasks include:

• Assists students through the application process by assisting with the completion of forms or answering questions,
• Identifies and presents financial options to students to assist with funding their education,
• Provides quality customer service through the use of various modes of communication (zoom meetings, in-person meetings, email, and phone calls) which requires excellent verbal and written communication skills,
• Conducts group presentations to various audience sizes on a variety of topics.

The individual in this position will exercise professional judgment by reviewing various types of financial aid appeals. Tasks include:

• Reviews unusual or special circumstance appeals and requests supporting documentation to substantiate the adjustment made to the student's application,
• Maintains knowledge by keeping current with any changes in federal or state financial aid programs.

The financial aid advisor will serve as a resource to students encountering financial crisis by performing the following tasks:

• Advises students in financial duress by gathering more information from the student to connect the student with the appropriate resources where possible,
• Manages a limited pool of institutional need-based funds and awarding where applicable.

The person in this position will support various forms of processing to ensure a smooth delivery of financial aid to students. These tasks include:

• Adjusts financial aid awarded to keep within the student's need or cost of attendance. These adjustments are necessary due to additional resources the student receives or changes in anticipated enrollment.
• Counsels students who plan to study abroad or wish to participate in a consortium agreement by informing the student of the necessary steps.
• Determines eligibility of summer financial aid for students planning to enroll in the summer semester.

The staff members in the Office of Student Financial Assistance serve students and their families at every step of the journey while at Kansas State University to guide students through the scholarship and financial aid process.

This position is on-site .

Minimum Qualifications:

• Requires a bachelor's degree.
• This position may use an educational equivalency as determined relevant by a hiring manager.

Preferred Qualifications:

• Experience in conducting advising/counseling sessions
• 2-3 years employment within an administrative office at a post-secondary institution of higher education
• 1-2 years employment within a financial aid office
• 2 or more years employment within an administrative position requiring the completion of complex forms and/or the interpretation of complex regulations and/or the utilization of calculations/formulas as a job duty and/or high level of customer service.

Other Requirements:

• Valid driver's license upon and during employment
• Individuals may not be in default on a federal student loan and/or owe an overpayment on a federal student grant - to ensure that the individual may be issued access to various US Department of Education databases critical to carrying out job duties.

Sponsorship eligibility:

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship

Please submit the following documents:

1. Cover Letter

2. Resume

3. Professional References with contact information

Immediately and continues until position is filled.

$42,216 - $ 53,819