Quality Lab Technician

A collective energy and ambition. A place where you can make a real difference.

We're a company that genuinely cares about our people, our products, our consumers and the environment.

Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.

United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.

This highly visible position is the Manufacturing Facility at ourHarrisonville, MOlocation provides leadership to the Quality Department to ensure adherence to company quality requirements and standards. This individual supervises the inspection and testing of raw materials, in-process and finished products. This position interfaces with corporate Research & Development on product and processing test applications and reports to the Quality Control Supervisor.

Shift:

2-2-3 Rotation, 6pm - 6am

Duties & Responsibilities

• Responsible always for promoting a safety culture and safety awareness within their area of responsibility. Always support all plant and department safety policies and procedures.
• Assure that daily batch and physical testing for manufacturing operations, using standard chemical analysis according to established test procedures are conducted. Perform routine & complex testing of samples for HPLC, in a timely, accurate manner as needed. Work with the Quality Control Supervisor to determine priority of samples.
• Perform technical analysis and initiate corrective action and/or communication for high-priority issues.
• Communicate effectively to all levels, including plant and corporate staff members.
• Perform finished and semi-finished product analytical testing, using required test equipment or instrumentation according to corporate Test Methods and/or department test requirements. Ensure laboratory test equipment meets operating needs, including maintenance, standardization, and calibration.
• Review all testing data reported into Data Disclosure and/or via batch sheet for accuracy
• Operate and train department personnel on production line test equipment audit process (Torque data CS, leak data).
• Communicate finished product and raw material defects, such as being Out of Specification, to the appropriate HV personnel according to the SOP. Ensure corrective action is initiated, including Hold process and WMS (Warehouse Management System) status.
• Create and Edit formulation batch sheets and collaborate their release with appropriate plant members.
• Administer incoming raw material inspection and retain program requirement.
• Maintain or implement necessary database requirements such as FTBatch, MES Weights, Print and Apply or others.
• Support Six Sigma program initiatives and testing related to analytical and inspection testing.
• Perform a monthly review on the production weights and escalate issues to the Operations team.
• Assist the Quality Coordinator with the creation of Monthly and Yearly Quality KPI Reports
• Maintain up-to-date and accurate quality lab documents, procedures, manuals and files.
• Support R&D corporate program initiatives pertaining to laboratory functions including PTR, Technical Transfer, RTM, RTS and PLM specification reviews and approvals.
• Administer inventory reports of needed chemicals, tools and equipment to support product test and release functions.
• Follow GLP requirements for the safe handling of chemicals and analytical testing, including use of PPE.
• Coordinate training of department staff in all areas of laboratory functions and inspection process.
• Support PTR (Plant Trial requests), Technical Transfer, Brand Team meetings, and other plant/corporate meetings, as needed.
• Perform Agile PLM specification reviews and Approvals
• Create, review, and approve COAs for WIP (Work-In-Process) material. (For example: LUD, LLD, Oxi Powder, Scent Booster, and Blue Salt).
• Perform capability analysis and trending of product data to initiate Specification or product changes via corporate.
• Attend Root Cause Analysis groups and assist with corrective actions.
• Initiate and Support CAPA events.
• Be accessible for off-hour communication regarding lab issues that occurred during worked shifts.
• Assist in lab coverage during periods of chemist unavailability.
• Operate laboratory computer, analytical test instruments and systems, including troubleshooting and calibrations as needed.
• Communicate appropriate batch adjustments to Processing staff to ensure product integrity according to specifications. Troubleshoot analytical problems with Processing staff as needed.
• Perform incoming raw ingredient testing and comparisons to standards and verify quality of received components.
• Document and maintain test results, audit information, procedures, logs, and specifications using appropriate data or file maintenance systems, in accordance with Company Policy.
• Review and Update SOPs and other documentation to ensure up-to-date processes and procedures.
• Assist and investigate non-chemical material issues that occur on the manufacturing floor
• Support Plant Trial Requests as needed.
• Maintain and foster positive working relationships with individuals at all levels of the organization.
• Utilize a positive problem-solving process that enables issues to be resolved in a positive inclusive manner.
• Assure all test result are reported for product release alignment.
• Document out of spec conditions for potential Hold reconciling.
• Work with CI & Operations on alignment of Quality expectations.
• Train other lab support team members on procedures.
• Properly handle and dispose of Lab waste.
• Maintain sample retain area.
• Communicate effectively with internal customers and vendors as needed.
• Maintain good laboratory practices for the safe and proper handling of chemicals.
• Perform cleaning and housekeeping tasks for both the laboratory environment and testing equipment.
• Be a leader, advocate and resource for the implementation, execution, and maintenance of the principles of lean manufacturing such as 5S, etc. This includes active participation in Lean activities.
• Monitor and maintain laboratory supply inventory to ensure department resource needs are met and avoid work interruptions.
• Evaluate quality data and plant process capabilities. Suggest opportunities for continuous improvement and areas for specification change where applicable.
• Perform other duties as assigned.
• Maintain all required facility training expectations.
• Regular and predictable attendance is required.

Knowledge, Skills, and Abilities:

• Excellent oral and written communication skills
• Good computer skills: Microsoft Word, Excel preferred
• Good organizational/time management skills required
• Ability to effectively interact with employees at all levels of the organization
• Ability to work for long periods of time, under pressure, to produce results
• Basic chemical and mechanical aptitude
• Work flexible schedule as needed
• Demonstrate ambiguity to change
• Must be able to read & understand materials & products specifications in English. Upon training, must be able to work with measuring equipment such as calipers, gauges etc.
• Ability to take and follow directions
• Ability to work with minimal supervision
• Knowledge of Karl Fisher and HPLCs a plus

Minimum Education, Training, & Experience Requirements:

• High school diploma, GED or Equivalent.
• 2 Years of related experience.

Preferred Education, Training, & Experience Requirements:

• High school diploma, GED or equivalent and 3 years of related experience OR
• 2 years of post secondary degree (with or without degree) in related discipline and 1 year of related experience

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Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.

For more information on our company, our brands and our culture visit us at http://www.churchdwight.com/