Regional Applications Engineer - North East
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This position reports to
Lead Senior Channel Applications Enginee
Your role and responsibilities
The Channel Applications Engineer (CAE) will provide technical sales execution to the Channel team, Channel partners, technical support, product engineering, R&D and the end customers. The areas of technical sales execution include but are not limited to; ABB Low Voltage (LV) drive & PLC/HMI product knowledge, LV drive & PLC/HMI product application and general LV drive and motor application issues. While this role can be based remotely, the selected candidate will need to reside in either Massachusetts, Pennsylvania, New York, Connecticut, Vermont or Maine. #LI-Remote This role is contributing to the Motion Drive Products division in Northeastern US. You will be mainly accountable for: *Apply Technical Knowledge - Design and recommend tailored solutions based on a deep knowledge of the portfolio and capabilities to meet customers' unique needs. Contribute to specification by negotiating deviations and agreeing on win-win solutions. Identify and communicate applicability of (new/emerging) functional solutions to address current business issues. Advise others on the delivery of high-quality solutions by applying broad and deep professional expertise. *Customer Relations - Continuously strengthen existing customer relationships. Take the initiative to get to know new customers. Follow-up on customer complaints in a timely manner according to a defined process. Identify and meet customer needs and ask for feedback. *Sales Techniques - Know and confidently use basic sales techniques (e.g. communication, active listening, presentation...). Take different viewpoints into consideration when creating a solution. Self-reflect on sales approach and adjust to customers as needed. Support the Channel team with customer presentations and demonstrations by serving as the product expert through strong solution competence. *Analyze drive, PLC/HMI motor application problems and initiate effective measures for their solution. Coordinate activities with related groups to most efficiently achieve objectives to ensure customer satisfaction.
Qualifications for the role
- Bachelor's degree in Electrical Engineering or related field.
- 2+ years of experience in the application of Low Voltage drives with basic knowledge of Compressors, Pump & Fan, Extruder, Crane, Hoists & Winches, Centrifuge, General Machinery and other applications.
- Exceptional technical application and technical communication skills.
- Understanding of Serial and Ethernet communication protocols (Ethernet/IP, ProfiNet, Etc).
- Programming experience in industrial PLCs (ABB, Rockwell, Siemens, Square D, or others).
- Ability to read, analyze, and interpret electrical and mechanical drawings, common technical journals, financial reports, and legal documents.
- Ability to respond to common inquiries or complaints from customers, vendors, regulatory agencies, or members of the business community
- Requires a valid driver's license and passport with ability to travel within the Northeast territory > 50% of the time to customer and end user sites.
- Candidate must already possess a work authorization that would allow them to legally work for ABB in the United States.
More about us
ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $79,800 and $148,200 annually and is bonus eligible. myBenefitsABB.com Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. MyBenefitsABB.com
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