New

Director of Lift Operations - Year Round

Deer Valley Resort
401(k)
United States, Utah, Park City
2250 Deer Valley Drive South (Show on map)
May 17, 2025
Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: The Director of Lift Operations provides leadership and strategic oversight for all lift operations at Deer Valley Resort. This role is responsible for ensuring safe, efficient, and guest-focused lift services that align with Deer Valley's commitment to excellence. The Director drives long-term planning, operational excellence, team development, and cross-departmental collaboration to support the resort's mission and business goals. RESPONSIBILITIES: Strategic Leadership & Department Oversight Set the strategic direction for Lift Operations, ensuring alignment with Deer Valley's mission, guest service standards, and long-range goals Develop and execute operational plans to improve safety, efficiency, and the overall guest experience Lead long-term planning, goal setting, and performance management across the department Champion innovation and continuous improvement by identifying trends, opportunities, and emerging technologies in lift operations Team & Culture Development Build and lead a high-performing team through intentional talent development, coaching, and succession planning Promote a culture rooted in safety, collaboration, accountability, and the Deer Valley Difference (DVD) values Ensure comprehensive training programs are in place for all lift operations staff, from onboarding through leadership development Operational Excellence & Safety Ensure consistent delivery of safe, seamless loading and unloading experiences at all lift terminals Oversee daily operational procedures, safety inspections, and emergency response readiness Maintain detailed and accurate records of safety checks, employee performance, and incident reports Collaborate with Lift Maintenance and Ski Patrol to ensure lift safety, readiness, and guest service excellence Financial Management & Resource Planning Develop and manage departmental budgets, staffing models, and capital needs in alignment with resort priorities Analyze performance metrics to inform resource allocation, drive efficiency, and reduce costs without compromising quality Coordinate procurement and inventory management of operational supplies Cross-Departmental Collaboration & Stakeholder Engagement Serve as a key liaison between Lift Operations and resort leadership, participating in resortwide planning and decision-making Collaborate with departments including Ski School, Mountain Operations, Guest Services, and Safety to ensure a seamless guest experience Engage external partners and vendors to ensure operational excellence and regulatory compliance QUALIFICATIONS: 5+ years of progressive leadership experience in lift operations or mountain operations at a ski resort (Deer Valley experience preferred) Demonstrated success in leading high-performing teams and managing large-scale, safety-sensitive operations Advanced understanding of ski lift systems and relevant safety standards Intermediate skiing ability and the ability to operate a snowmobile in varied terrain and conditions Strong interpersonal, decision-making, and communication skills Valid driver's license required Must be able to lift up to 60 lbs on occasion DATES OF EMPLOYMENT Year Round PAY RATE: Pay: $95,000 - 110,000 per year Annual salary, commensurate with experience Deer Valley Resort is an Equal Opportunity Employer.