Medical Bill Review Supervisor

What You'll Do:

As a Medical Bill Review Supervisor, you will manage a team of medical bill review representatives who are tasked with ensuring accurate interpretation of the governing laws and regulations surround the processing and transmission of disability and medical payment data to related claims units. You will do this by:

• Providing work direction, coaching, and guidance and act as a technical resource for the medical bill review team.

• Assisting with coding and state fee schedule research and direction as needed.

• Performs quality audits and interpret audit results, and takes/recommends corrective action to ensure accuracy and consistency.

• Coordinate and participate in the development and testing of workflow, process, and system enhancements designed to gain efficiency.

• Creates and monitors metrics and reports that appropriately and accurately measure performance of people, systems, processes, and workflows.

• Develop onboarding and training material for new associates and assists with training activities as needed.

• Oversees complex bill review activities to ensure accuracy of pricing and payments.

• Administers human resource-related activities.

What it Takes:

• Bachelor's degree or equivalent experience

• 2+ years of related work experience

• 1+ years of related work experience in a medical office, insurance environment, or medical coding.

• Strong human relation and communication skills, with high level of customer service and telephone skills required.

• Previous supervisory experience and/or training beneficial.

• Advanced knowledge of ICD9/ICD10, CPT, HCPCS Codes necessary for accurate processing.

• PC knowledge including Excel as well as keyboarding, math aptitude, and organization skills.

• Proficient analytical and decision-making skills with the ability to work independently.

What You'll Receive:

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.

• Sentry is happy to offer flexibility through a scheduled Hybrid work model for those who work in an office. Monday and Friday work from home if you choose to, Tuesday through Thursday you'll work in office.

• As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.

• Meal Subsidy available for associates who report to an office.

• 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.

• Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program

• Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off

• Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.

• Well-being and Employee Assistance programs

• Sentry Foundation gift matching program to encourage charitable giving.

About Sentry:

We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.

Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority.

Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Get ready to own your future at Sentry. Opportunities await!

Joe Larsen

Talent Acquisition Specialist

Joe.larsen@sentry.com

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.