Hospice RN Referral Liaison - Yakima

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 1.0, Shift: Day Schedule: Sun-Thurs 8-4:30pm

The Referral Liaison, RN for Home Care Services is responsible for assessing all sources of information to validate that patient and referring sources' needs are being appropriately addressed while ensuring program-specific regulatory guidelines are being met. This validation will include medical records review, communication with direct stakeholders and input from the patient/family. This role is essential in removing barriers to Home Care Services' referrals and conversion to admissions into the various programs, ie Home Hospice, Home Health, and Palliative Care.

Essential Responsibilities:

• Demonstrates working knowledge of various program guidelines, admission requirements, and regulatory barriers for all end-of-life resources including Home Health, Hospice, and Palliative Care.

• Works collaboratively with Case Management, Intake, Leaders, Providers and Referral sources to ensure patient referrals to the appropriate programs and completion of applicable orders/forms.

• Ability to analyze, use critical thinking and communicate verbally and in writing.

• Ensure accurate and timely completion of consults, regulatory and payor-specific forms, authorizations, and other referral/admission criteria.

• Maintains current knowledge and understanding of diagnosis coding and payment impact.

• Demonstrates working knowledge of disease specific protocols/order sets to ensure consistent standards of practice, resolving discrepancies as indicated.

• Proposes alternative treatment courses to ensure a cost effective, efficient and optimal plan of care.

• Identifies need for and provides information on various community resources.

• Ability to triage patients/cases based on clinical assessment, medical records, referral communication and patient/family interaction.

• Works to remove barriers that impede optimal patient care and appropriate transition/discharge plans.

• Conducts ongoing education to referral sources and staff regarding rules and regulations affecting Home Care admissions.

• Participates in necessary committees essential to the department and most particularly with committees aimed at removing barriers to efficient and effective processes from referral to admission of Home Care patients.

• Maintains knowledge of program schedules to align referrals with staffing for optimal productivity and revenue generation. Communicates frequently with support staff, field staff and Leadership.

• Maintains competency on all computer systems/software utilized for completion of role responsibilities.

Experience: Minimum of one (1) year Hospice, Home Health, or Palliative Care experience preferred

Education: BSN preferred.

Position Summary

Responsibilities

• You will organize patient care by prioritizing, delegating, delivering and evaluating on an ongoing basis
• You will utilize the knowledge base of nursing education and experience to deliver nursing care using the nursing process according to hospital policies, procedures and protocols
• Collaborate with the nursing team to facilitate overall improvement in quality of care, patient experience and cost reduction
• Foster a learning environment for patients/families, nursing staff and members of the health care team
• Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds

Requirements

• Bachelor's degree in Nursing, or obtained within five (5) years from the initial date of hire; RN with 15+ years of service or internal candidates hired before January 1, 2021 may be considered in satisfaction of this requirement in lieu of an education agreement
• Advanced degree in Nursing (MSN, PhD, DNP, ARNP) preferred
• Registered Nurse license (RN) in Washington State or multi-state licensure endorsement (MSL)
• Current BLS Certification required
• ACLS or NALS or PALS or TNCC or NRP certification, as required by facility or department
• Certification in specialty area preferred
• One (1) year of experience in acute care setting preferred

Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?

• Belonging: We work to create a true sense of belonging for all our employees
• Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
• Market leadership: Washington state's largest community-based, locally governed health system
• Employee-centric: Named Forbes "America's Best Employers by State" for several years running
• Technology: "Most Wired" health care system 15 years in a row
• Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
• Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn

Pay and Benefit Expectations

Associated benefit information can be viewed here.