Service Desk Level 1 / Helpdesk Support Level 1

22nd Century Technologies, Inc.
Pay rate: $17.77/hour on W2
United States, Delaware, Smyrna
May 20, 2025
Job Title: Service Desk Level 1 / Helpdesk Support Level 1 Location: Smyrna, DE 19953 Duration: 12 Months Contract Job Mode: On-Site Pay rate: $17.77/hour on W2 Without Benefit Shift hours: 08:00 Am - 04:30 PM (Mon - Fri) Job Description: Detail oriented. Experience (thorough knowledge) Microsoft Office (including Teams AND Excel). Ability to sort, update, and develop spreadsheets (Tracking equipment (tablets, phones, etc.). Ability to identify inconsistencies. Role & Responsibilities: Managing security access for internal systems. Tracking equipment orders through the process to ensure nothing is missed and fiscal get what they need. Managing internal system helpdesk tickets. Analyzing and assessing reports generated from internal systems. Correcting data integrity errors. System configuration.