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Director Third Party Risk Program Governance

First Citizens Bank
United States, North Carolina, Raleigh
4300 Six Forks Road (Show on map)
May 20, 2025
Overview

This is a remote role that may be hired in several markets across the United States.

We are seeking an experienced and strategic leader to report to the Senior Director of Third Party Risk Oversight (TPRO). This role is critical in establishing and maintaining oversight of a robust Third Party risk framework, ensuring alignment with regulatory requirements and corporate objectives. The ideal candidate will have a strong background in Third Party risk, Third Party resiliency, operational risk management, and data-driven reporting. This position requires strong leadership, strategic thinking, and collaboration skills to support risk management efforts across the company.

This role drives organizational change through the development and implementation of the Enterprise Risk Management and Operational Risk Management frameworks.

  • Responsible for overarching Third Party Risk Management strategy and program, inclusive of roles and responsibilities.
  • Oversees Third Party requirements including Policy, Standard, and Procedures.
  • Develops methodology for critical and alternatively managed Third Parties.
  • Accountable for regulatory change management.
  • Executes issue management responsibilities.
  • Develops approach for annual tool methodology reviews inclusive of risk assessments, due diligence and performance assessments of Third Parties.
  • Builds training and communications to support program needs and change.
  • Accountable for the Third Party Working Group and Relationship Owner Forums.
  • Supports overall process improvement and change.
  • Accountable for Third and Fourth Party requirements.
  • Develops approaches for evolving risks such as Artificial Intelligence, Fintech, and Third Party Resiliency.
  • Builds influential relationships with senior management within business units and supports escalation to board committees.
  • Develops collaborative partnerships with internal departments, external auditors, regulatory agencies, and other stakeholders to enhance cross-functional risk management capabilities.

This role fosters a culture of accountability, collaboration, and continuous improvement within the team. Acts as a liaison between the operational risk management team and other departments, ensuring alignment and effective communication across the organization.


Responsibilities

  • Governance
    • Develop, implement, and maintain an effective Third Party risk governance framework that aligns with regulatory and industry standards.
    • Lead the establishment and monitoring of risk governance processes, ensuring consistent risk management practices.
    • Establishes the management routines associated with effective committee management and outcomes.
    • Establish and manage the processes to ensure data accuracy, consistency, and transparency in all risk-related reporting and communications.
  • Business Management
    • Foster a culture of accountability, collaboration, and continuous improvement within the organization.
    • Act as a liaison between the TPRO organization and other departments, ensuring alignment and effective communication across the organization.
  • Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development.

Qualifications

Bachelor's Degree and 10 years of experience in Enterprise Risk or Operational Risk and Project Management or Consulting (internal or external) OR High School Diploma or GED and 14 years of experience in Enterprise Risk or Operational Risk and Project Management or Consulting (internal or external)

Preferred Qualifications:

  • 10+ years of experience in operational risk management, governance, or related roles, with at least 5 years in a leadership position.
  • Experience with building out Third Party lifecycle activities in emerging risks such as Artificial Intelligence.
  • Proven experience in risk reporting and analytics, with strong data interpretation and communication skills.
  • Exceptional leadership, collaboration, and strategic thinking abilities.
  • Strong understanding of the financial services industry, operational processes, and risk mitigation techniques.

Key Competencies:

  • Strategic vision and ability to align risk practices with business objectives.
  • Excellent communication and presentation skills, with the ability to influence and engage senior stakeholders.
  • Strong analytical and problem-solving skills.
  • Proven track record in building and leading high-performing teams.

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $141,850 to $220,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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