Patient Service Specialist **HYBRID**- Cardiology, New Patient Scheduling

Description

Summary

This role is responsible for scheduling New Patient consults at MaineHealth Cardiology Scarborough. This role is eligible to work from home remotely up to three days per week after the successful completion of a three-month training period.

Responsibilities

• Coordinates overall office operations under the guidance of the practice manager.
• Maintains and updates daily provider schedules for both office and hospital obligations
• Leadership/facilitation for quality & practice improvement
• Performs electronic health system template management.
• Oversees special projects and improvement initiatives.
• Manages more complex scheduling, inclusive of surgical scheduling and emergent scheduling needs

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Two years of administrative patient service experience.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.