Manager Digital Experience and AI Acceleration

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

The Digital Experience and AI Innovation Manager builds out two key initiatives within Rockwell Automation, Lifecycle Services. First, the Digital Customer Experience, which brings together our external web interfaces to delivery customer insights, relationship management, entitlements, support, pricing, and many other customer self-service focus areas. Second, the Digital Experience and AI innovation manager will lead our AI2 (AI Acceleration & Innovation) team. Reporting to the Director of Business Process' and Systems, this newly stood up team is chartered to acceleration AI use cases to business value by...

• Encourage Innovation: Foster a culture of innovation by helping teams experiment with technology, receive training and certifications, work with other SMEs, and test their ideas in a POC/sandbox environment.
• Scale Ideas and Use Cases: Lead a governance team to review incoming use cases and determine which ideas will receive investment to scale and deliver tangible value.
• Navigate Challenges: Apply project and program management skills to overcome common challenges such as data integrity, development resources, user adoption, and incomplete project justification. Regularly review progress and ensure AI technology investments produce returns.

Your Responsibilities:

• Provide leadership and day-to-day management to a team consisting of direct reports, contracts, and shared service employees, including product owner(s), tech lead(s), and data scientist(s)
• Manage a multi-million dollar project budget and deliver on investment ROI's, including providing regular status update to partners.
• Ensure on time & quality release of key technology deliverables.
• Lead collaboration across teams in an agile process in tools such as Jira on the development of new digital experiences to achieve financial and digital objectives.
• The ability to influence at all levels of the organization and drive large-scale initiatives forward.
• Work in a fast-paced environment that fosters creativity and collaboration.
• Vendor Management: Engage and manage relationships with external AI technology vendors and partners.

The Essentials - You Will Have:

• Legal authorization to work in the U.S. We will not sponsor individuals for employment visa, now or in the future.
• The ability to travel up to 10%

The Preferred - You Might Also Have:

• Bachelor's degree in computer science, Artificial Intelligence, Data Science, or a related field.
• Ability to analyze complex data to guide decision-making.
• Ability to convey complex AI concepts to non-technical stakeholders.
• Innovation Mindset: A forward-thinking and innovative approach with a passion for emerging AI technologies.
• Project Management: Strong project management skills with a track record of delivering projects on time and within budget.
• Experience with multiple AI technologies from low code to custom development, internally built and off the shelf use cases across a large engineering centric global organization.
• Experience with cloud platforms such as AWS, Azure, OpenAI, or Co-Pilot Studio.
• Certifications in AI or project management (e.g., PMP, Six Sigma).
• 5 years + experience in a similar role within a tech-driven or innovative organization.

What We Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Hybrid role
• To learn more about our benefits package, please visit at www.raquickfind.com.

For this role the base salary compensation is from $110,400.00 - 165,600.00 USD, with an annual target bonus of 5% of base salary. Actual pay will be based on factors such as skills, education and experience.

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This position is part of a job family. Experience will be the determining factor. This is a summary of the position's responsibilities and does not reflect the entire scope of work expectations.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.