Loyalty Card Representative - Borgata

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Are you passionate about providing outstanding service and building lasting relationships? As a Loyalty Card Representative, you'll play a key role in delivering exceptional guest service at the MGM Rewards desk.

THE STARTING RATE: $17.75

THE DAY-TO-DAY:

• Assist players with all requests in a professional and timely manner; answer questions and address problems

• Explain the loyalty program in detail and redeems guests' points for express comps

• Evaluate members' status and issue complimentary amenities based on established Company guidelines

• Utilize all aspects of the Player Tracking System; input player information into the database system and issue loyalty program cards

• Protect the confidentiality of all company files and document under immediate control

• Communicate new ideas to upper management in order to improve productivity

THE IDEAL CANDIDATE:

• Work varied shifts, to include weekends and holidays

• Effectively communicate in English, in both written and oral forms

• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

• Excellent customer service skills and interpersonal skills to effectively communicate with all

THE PAY, PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on shift

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14608

Are you ready to JOIN THE SHOW? Apply today!