Charlotte ONMM - MEDICAL ASSISTANT per diem

General Purpose of Job:

Provides general administrative and clinical assistance to physicians/nurses/therapists treating patients.

Essential Duties:

• Consistently exemplifies "on-stage" behavior.
• Is responsible for creating a destination, experience-based service, delivers customized experiences using patient profiles.
• Prepares patients to be seen. Duties include escorting patient to the exam/procedure room, obtaining vital signs, taking patient's medical history, updating the patient information sheet, explaining procedures and providing emotional support as needed, and preparing the patient for exam/procedure.
• Assists physicians/nurses/therapists with patient procedures as directed.
• Conducts bone density screenings.
• Completes required documentation in a timely manner and in accordance with Hospital policies.
• Triages patients providing information and assistance, scheduling appointments, calling in prescriptions and notifying appropriate personnel of emergency/urgent situations.
• Schedules patients for surgeries, testing, and appointments with specialists; completes required documentation.
• Contacts patients to discuss test results, order additional testing, order new medications, etc. as directed by the physician.
• Contacts the offices of other physicians and health care professionals to exchange information and obtain necessary referral authorizations.
• Assumes responsibility for preparing and cleaning exam and procedure rooms; restocks supplies, cleans/sterilizes equipment, and notifies appropriate personnel of unsafe conditions and/or equipment in need of repair.
• Performs a variety of clerical tasks in support of the department or practice.
• 13. Obtains insurance pre-certifications for patient appointments, procedures, tests, surgeries, medicines, etc. as required.
• Attends staff meetings and in-service programs as required.
• Assists in maintaining equipment and treatment areas; orders supplies as necessary.
• Supports and serves as a role model for our mission, vision, values, and customer service initiatives. Adheres to the organization's policies & procedures, and compliance guidelines.
• Performs other duties as assigned.