Product Support Sales Rep- Truck Engine

Thompson Tractor Company, Inc.
United States, Alabama, Tanner
6969 U.S. 31 (Show on map)
May 30, 2025
Description The Truck Engine Product Support Sales Representative will be responsible for the continued growth of truck service at all locations in their territory. The position requires direct sales calls to prospective customers in the heavy-duty truck market. The PSSR - TE will work closely with other Truck PSSR's to develop and sell service in their respective territories, as well as provide any support that the local service supervisors may need. The primary focus of this position is to grow total truck service sales. This person must have a strong working knowledge of Class 8 truck and trailer/OEM equipment paired with a strong work ethic. This position is a direct support role focusing on the sale of service repairs. Maximize service sales in assigned territory Coordinate service customers to TTCO service shops Assist other PSSR's in the selling of service sales Develop and sell Customer Support Agreements and maintenance programs Maintain accurate customer data records Assist in collection of past due invoices Monitor and report product performance and competitive activity Provide liaison support between customer, TTCO, and our vendors Establish and maintain personal working relationships with customers Follow up on past repairs to ensure customer satisfaction Inform customers on status of repairs Negotiate mutually agreeable settlements on customer complaints Qualifications Education Bachelors (preferred) High School or Equivalent (required) Experience A strong knowledge of OEM equipment and/or components is required. Experience using personal computers and basic typing skills are required. (required) Skills Problem Solving (required) Selling (required) Relationship Building (required) Written Communication (required) Mechanical (required) Microsoft Office (required) Computer (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.