Corporate Front Desk & HR Assistant ($20.02 - $30.03)

Carlile is a trucking and logistics company that's proudly Alaskan. Headquartered in Anchorage,
we seek people who share our values and take pride in being professional. We value safety, reliability,
dedication to our organization, and industry-leading innovation. We look for pride, integrity, grit, and
approachability. We provide a wonderful work life balance for our team members. We want you home with your family each night.
If you're looking for a long-term career - on the road or in the office - this is a unique place to build one.

Essential Human Resource Assistant Duties (50%):

* Works safely and in compliance with all established HSE policies and procedures

* Greets visitors for the Anchorage corporate office

* Performs HRIS data entry

* Creates employee badges, assigns security roles

* Assists with new-employee orientation

* Coordinate the interview process

* Provide support of recruitment postings: opening, closing and notification to the applicants

* Take the lead on employee outreach /communication

* Respond to reference checks and verifications of employment

* Assists the HR staff with special projects and requests

• Maintains accurate and up-to-date electronic human resource files, records, and documentation.
• Answers frequently asked questions from applicants and employees pertaining to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.
• Maintains the integrity and confidentiality of human resource files and records.
• Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Provides clerical support to the HR department.
• May assist with payroll functions including answering employee questions and distributing checks.
• Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.
• Performs other duties as assigned.

Essential Receptionist Duties (40%):

* Answer telephone calls; screen and direct calls

* Take and relay messages

* Provide information to callers

* Greet persons entering organization

* Direct persons to correct destination

* Ensure visitors sign in and have a Carlile visitor badge

* Handle queries from the general public and customers

* Ensure knowledge of staff movements in and out of organization

* General administrative and clerical support including filing, photocopying and printing of documents

* Prepare letters and documents

* Receive and sort mail and deliveries

* Schedule appointments, organize meetings and coordinate meeting rooms

* Maintain appointment diary either manually or electronically

* Tidy and maintain the reception area

* Ensure the office is running smoothly

* Assist in creating ppt presentations

Essential Marketing Duties (10%):

• Assist Sales & Marketing Manager with various marketing initiatives
• Coordinating with clients, customers and external agencies
• Creating presentations

Qualifications

* High school diploma or GED

* 1-3 years equivalent work experience

* Previous Human Resources work experience preferred

Knowledge, Skills, and Abilities

HR / Receptionist:

* Proficient in MS Office applications including Word, Outlook and Excel

* Excellent written and verbal communication skills

* Strong organizational skills and attention to detail and accuracy

* Excellent interpersonal skills, active listening and relationship building skills

* Ability to perform basic math skills

* Treats people with respect, keeps commitments, inspires the trust of others, work with integrity and ethically, uphold organizational values

* Must be able to multitask

* Must be able to communicate verbally in a professional manner

• Must have a high stress tolerance
• Must be able to solve customer issues with kindness, patience and care
• Must have knowledge of administrative and clerical procedures
• Knowledge of customer service principles and practices
• Professional personal presentation
• Customer-centric approach
• Reliability

Working Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and other office related devices. The job is performed under minimal temperature variations and in a generally hazard free environment.

Reasonable Accommodations

Carlile will make a reasonable accommodation(s) wherever necessary for all employees or applicants with disabilities, provided the individual is otherwise qualified to safely perform the essential duties and assignments connected with the job and provided that any accommodations made do not impose an undue hardship on Carlile.

General Information

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified.

This job description is not an employment agreement or contract, implied or otherwise, other than an "at will" relationship.

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