Order Entry Representative

Job purpose

Order Entry Representatives receive and process incoming purchase orders. Is proficient at keying PO's received from a number of different formats from our customers. Communicates internally to clean the order and works within the process of the department to ensure the orders are error free and released to production in a timely manner.

Essential Duties and Responsibilities

• Enter NEW Purchase Orders.
• Process Commercial orders only.
• Ongoing training from the OE lead/ Senior and Specialists is still needed.
• All orders proofed until Management feels no longer needed.
• Learn to Navigate the AS400 and other Global Systems.
• Process XML, EDI, SIF and PDF Orders.
• Coordinate with the appropriate Customer Care team to ensure specialty accounts are entered correctly.
• Enter Parts-Express (w/cost)
• Work with OE lead to ensure all orders are proofed prior to release from Hold(s)
• Initiate Addendum Process.
• Conduct final QA of Orders prior to release.
• Release Orders into Production.
• Cancel/Revise PO prior to release (on hold / QA Check)
• Correspond with Secondary Review Team (credit hold)
• Correspond with Proforma Team (CIA / deposit)
• File Documents in accordance with local guidelines.
• Additional Duties as Assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications include:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience or military equivalent.
• Articulate email, fax and verbally communicate in a clear and concise manner.
• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Define problems, collect data, establish facts, and draw valid conclusions.
• Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Knowledge of Microsoft Office programs (Excel, Word, etc.).

Working conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical requirements

While performing the duties of this Job, she/he is regularly required to sit and use hands to finger, handle, or feel. She/he is frequently required to talk or hear. Occasional walking is required; reach with hands and arms and stoop, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Direct reports

This position has no supervisory responsibilities.

WHO WE ARE

The Global Furniture Group is a leading North American Manufacturer of furniture solutions. Global offers a broad range of furniture products designed for the workplace, education, healthcare + hospitality markets, delivering exceptional value and quality to its network of dealers, designers and customers.

Operating for 50+ years and employing more than 4,000 people worldwide, Global has locations throughout Canada, the US, Mexico, China and the UK.

BENEFITS

Global offers a comprehensive employee benefit program that enables our employees to stay healthy, feel secure and maintain a work/life balance. The following are benefits we offer employees (or may be eligible for):

Paid Time Off | Holiday Pay | Medical/Prescription Insurance | Dental Insurance | Vision Insurance | Health Savings Accounts (HSA) | Company-Paid Life and AD+D Insurance | Company Sponsored Long-term Disability | Short-term Disability | Voluntary Life Insurance | Employee Assistance Program (EAP) | Critical Illness and Accidental Injury Insurance | FSA | 401(k) & Roth 401(k)

WHERE WE ARE

Global has distribution centers and showrooms located all across the USA + Canada.

Global USA Showrooms:

Atlanta | Boston | Chicago | Irvine | Miami | NYC | Philadelphia | Phoenix | Washington DC

Global USA Showrooms + Distribution Centers:

Atlanta | Baltimore |Chicago | Cincinnati | Dallas | Denver | Houston | Kansas City | Los Angeles | Miami | Philadelphia | Seattle | Tampa

You can visit us at www.globalfurnituregroup.com.

Global is a smoke-free, drug-free workplace and equal opportunity employer.

Qualified applicants will receive consideration for this position without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. To request assistance in completing this application, please call 800.220.1900 and ask for Human Resources.

Veterans encouraged to apply.