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Process Technical Expert 1st Shift

Zoetis, Inc
paid holidays, tuition reimbursement, 401(k), profit sharing
United States, Nebraska, Lincoln
Jun 07, 2025

Zoetis is the world's largest Manufacturer and Supplier of Animal Pharmaceuticals.

At Zoetis in Lincoln, NE, we manufacture high quality medicines for dogs, cats, and livestock. Our plant has been recognized as one of the Nebraska's Safest Companies, with a long-standing presence in the Lincoln community. We are a clean, modern site that continues to innovate and grow.

Benefits Include:

4 weeks accrued paid vacation and 13 paid holidays.

401(k) match with company profit sharing.

Tuition reimbursement and Student Loan repayment program.

Great Health, personal, and family benefits starting day 1.

Position Summary

Provides first line of response to address technical/process issues within the Process Team, and coordinates/ supports the engagement of the Technical Support organization as needed. Ensures engagement of the Global Manufacturing Technical support team (GMT) to conduct investigations and/or provide technical assistance in the preparation of MIRs or yield improvements as appropriate based on degree of difficulty. Support completion of CAPA for MIRs and BOH actions. Supports/coordinates the Biological Manufacturing Outline Review program.

Hours: 1st shift 7:15am - 3:45pm.

Position Responsibilities

In addition to the summary above:

  • Participate with GMT and VMRD as the manufacturing role in the coordination, document preparation, and introduction of new production processes as well as site to site transfers to Manufacturing.
  • Take the manufacturing lead in the introduction of new processes or modifications to existing processes as supported by GMT.
  • Assist and provide deep technical and biological expertise to Process Team process improvement discussions (e.g., as part of Gemba walks) to improve process reliability, robustness, cost, and efficiency.
  • Provide technical support for QAR investigation, utilizing Right First Time (RFT) tools and scientific reasoning.
  • Investigate process excursions/deviations and production issues to ensure corrective actions are identified and implemented to eliminate the root cause of the problem, engaging GMT as appropriate.
  • Lead effective project teams and/or investigational teams as necessary and serve as Point of Contact for the GMT investigations team.
  • Lead/coordinate Outline of Production annual review program for Biological Manufacturing.
  • Review production data in order to identify opportunities for yield/process improvement, collaborating with Team Leaders and Operational Excellence.
  • Perform technical evaluation and implementation of GMT initiatives to ensure robust process improvements and transfers.
  • Lead/coordinate Cost Improvement Project initiatives/teams within ABI in alignment with OpEx.
  • Implement CAPA and or Board of Health actions related to investigations or audit findings.

Level of the job will be determined by the successful candidate.

Education and Experience

BS in Biological sciences, MA/MS preferred. Preference given to applicants with relevant experience in biological production and/or aseptic manufacturing.

  • Bachelor's Degree in Microbiology, Virology, Immunology, Biological Systems Engineering or Chemical Engineering or related technical field.
  • Experience Requirements: Associate level -- 2 years' experience in manufacturing; Specialist level - 4 years technical support experience; Senior level - 8 years technical support experience.
  • A working knowledge of vaccine production methods and experimental design and experience in GLP or cGMP.

Physical Position Requirements

Exposure to chemicals, fumes, odors, noise, live steam, temperature fluctuations, biohazards, continuous standing and lifting to a maximum of 50 lbs.

Full time Regular Colleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
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