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Print/Insert Operator-2nd Shift (5pm to 330am MST.)

Forsta
United States, Utah, Provo
Jun 07, 2025

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

  • Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
  • Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
  • Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
  • Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
  • Better together:We check our egos at the door. We work together, so we win together.

This position is 100% on-site 2nd shift, Sunday through Wednesday, 5pm to 330am MST. There is a 4-6 week training period on first shift Monday through Friday, 7am-530pm.

Support the printing end of the InfoTurn process by operating printing equipment. Work within a team, ensuring the group's goals are met by printing quality documents in the correct order. Fine tune equipment and operations for maximum throughput. Load and unload printers' paper stock and consumable supplies, and work with other shifts and departments.
Additionally, this position is to handle the operation of the automated Mail Inserting equipment. Required to set-up mechanical inserter, produce quality mail pieces at established throughput requirements, and assist and train other associates as required.

Duties & Responsibilities:

* Produce quality mail pieces at established throughput requirements. Running and loading automated folding/inserting machine. Load surveys, cover letters, and envelopes in the correct order. Work with tech support and troubleshooting to ensure 90% up time. Unload finished mail pieces. Conduct quality inspections of sampled mail pieces.
* Set-up mechanical inserter. Set folding plates in the correct position. Clear machine and prep for new jobs.
* Assist other associates. Inserter Operator will be trained on all equipment in the department. Operator will serve as back up for other operators when needed.
* Ensure that work area remains organized and clear from production debris.
* Operate the printing equipment. Troubleshoot problems and ask for assistance as needed. Work with team members to assure paper trays and other supplies are adequate. Keep machines running at all times.
* Conduct quality checks and complete documentation. Produce quality mail pieces at established throughput requirements. Print jobs in sequence and move materials to inserters in order.

Qualifications:

* 0-2 years of Print/Insert experience.
* Basic computer skills will be a plus.
* Able to lift 50 pounds.
* Able to stand and move for 10+ hours.

Education:

* Minimum of a high school diploma/GED or equivalent experience.

The expected base hourly rate for this position is $19.20 p/h. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At PG Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:https://www.pressganey.com/legal-privacy/

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