Full-Stack Developer Experience Platform Engineer

At Jack Henry, we believe a stronger United States starts with thriving community banks and credit unions-institutions that prioritize people over accounts. Our mission is to empower these financial institutions with best-in-class digital banking and payment solutions, designed to enhance and streamline the user experience. We invite you to be part of this journey.

At its core, Jack Henry is a company built on relationships. Every interaction we have strengthens connections that shape our work, communities, and economy in profound ways. We seek individuals eager to tackle complex challenges in an industry undergoing rapid transformation, bringing innovation and stability to a time of disruption and change.

About the Team

Our Developer Experience Platform team focuses on providing self-service tooling, Slackbots, and automations that empower the developers we support to deploy their services as fast as possible. To continue our mission to empower our developers, we are working to centralize and develop self-service tools in Backstage, our internal developer platform. Our team is very intentional in building relationships and partnering with all of our engineering and support teams to better understand how we can remove friction and improve their existing processes.

We want our organization to be one that supports, challenges, and motivates you to build strong, dynamic connections with your coworkers. We promote a hard-working, highly communicative, flexible, and transparent culture. How well work integrates with your life is an important quality of a healthy individual and organization. In the world of remote work that is always on and always connected, we pay attention to providing margin and space for the things you hold dear.

This position can be based to work out of any Jack Henry office or remotely from any US location. Travel may be up to 5% for occasional team meetings and training events.

What you'll be responsible for:

• Write code to build full-stack platforms under minimal supervision.
• Plan, design, and build the core infrastructure systems used by all of Jack Henry Digital's engineering teams.
• Debug critical production infrastructure issues that may impact multiple sites and services.
• Manage and maintain infrastructure tooling.
• Focus on site state and health with the discipline that allows us to easily and automatically move workloads to avoid failure.
• Work with engineering teams to understand their priorities and emerging needs to prioritize solutions that keep pace with product development.
• Advocating for coding standards and best practices.
• May perform other job duties as assigned.

What you'll need to have:

• Minimum of 5 years of experience in software engineering, systems engineering, or DevOps environments.
  Minimum of 4 years of experience in frontend technologies and frameworks such as React, Vue, or TypeScript.
• Minimum of 2 years of experience in backend languages such as Golang, Rust, or Node.js.
• Experience working in cloud environments, including AWS, GCP, or Azure.
• Experience with CI/CD tooling and platforms (e.g., GitHub Actions, CircleCI, Gitlab CI/CD).
• Familiarity with the full life cycle of software development, from design and implementation to testing and deployment.
• Ability to write high quality, maintainable, and scalable code and applications.

What would be nice for you to have:

• Bachelor's degree.
• Experience with MongoDB or PostgreSQL.
• Experience with Git and Github.
• Experience with Infrastructure as Code (e.g., Terraform, Ansible).
• Understanding and practical experience in declarative service infrastructure environments (e.g., Kubernetes, Docker).
• Experience in implementing security best practices within all phases of the software development lifecycle
• Experience writing and documenting standards and practices.
• Experience working with collaboration tools, including Jira and Slack.
• Experience with observability platforms, including Datadog and Honeycomb.
• Experience in HTML/CSS and UI/UX development.
• Experience working with Internal Developer Portals such as Backstage or other DevEx tooling.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.