Payment Cards Analyst I * Work from home

Job Description:

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

The Payment Cards Analyst I plays a key role within the American Red Cross Payment Cards Team, supporting the organization's Purchase and Travel corporate credit card programs. This position is responsible for ensuring compliance with internal policies and IRS regulations, auditing card activity, identifying and mitigating risks, and providing training and support to cardholders. The Analyst I also collaborates with cross-functional teams to enhance systems, streamline processes, and support enterprise-wide financial integrity.

Key Responsibilities:

Audit corporate card expenses to ensure compliance with IRS regulations and organizational policies.

Identify, investigate, and report non-compliance issues, potential misuse, and risks; recommend corrective actions.

Process and manage corporate card applications and account adjustments.

Develop and implement preventative risk control measures and detection methods.

Maintain and update database files, reports, and documentation.

Create and maintain standard operating procedures (SOPs) and job aids.

Monitor and resolve delinquencies, past-due balances, duplicate payments, and credit balance refunds.

Provide high-quality customer service and guidance to cardholders and business partners with limit adjustments, system, issues, and inquires.

Design and implement workflow enhancements in Concur and PaymentNet.

Assist with the development of custom reports and dashboards using Power BI, Excel, or similar tools.

Lead initiatives to reduce overdue transactions and improve reconciliation timelines.

Support fraud prevention efforts and contribute to enterprise risk assessments.

Assist in preparing and presenting monthly metrics to leadership.

Ensure timely closure of corporate card accounts upon employee termination.

Respond to after-hours emergency requests and manage the on-call emergency phone as scheduled.

Perform other duties as assigned.

Qualifications:

Bachelor's degree in Accounting, Finance, or Business Administration, or equivalent combination of education and experience.

Minimum of 3 years of relevant work experience.

Strong attention to detail and high degree of accuracy.

Excellent analytical, auditing, and problem-solving skills.

Strong verbal and written communication skills.

Proven ability to work collaboratively in a team environment.

High level of professionalism, tact, and diplomacy.

Ability to maintain confidentiality of sensitive information.

Self-motivated with the ability to work independently in a remote environment.

Proficiency in Microsoft Office applications (Excel, Word, Outlook, Access).

Flexibility to work outside normal business hours as needed.

Preferred Qualifications:

Experience with Concur Expense, PaymentNet, or similar corporate card systems.

Familiarity with Oracle or other automated financial systems.

Experience developing complex queries and reports using Microsoft Access or Power BI.

PAY INFORMATION:
The starting annual salary range for this position is $52,000 - $58,000. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.**

BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.
* Medical, Dental, & Vision Plans
* Health Spending Accounts & Flexible Spending Accounts
* PTO + Holidays
* 401K with up to 6% Match
* Paid Family Leave
* Employee Assistance Programs
* Disability and Insurance: Short + Long Term
* Service Awards and Recognition

*LI-JG1

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights