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Business Risk Process Analyst 3- Loan Administration

First Citizens Bank
United States, North Carolina, Charlotte
Jun 09, 2025
Overview

This is a remote role that may only be hired in the following location(s): Phoenix, Charlotte, Raleigh and Denver

SVB is looking to hire a Risk and Controls Associate supporting the Technology and Healthcare Banking (THCB) business. This position is an individual contributor and will report directly to the Director, Business Risk Process Management within the Operations & Portfolio Management organization with a dotted line reporting to the Business Risk Office under the Centralized Controls Office.

This position will be responsible for consulting with, educating and supporting the execution of first line risk programs, promoting an environment of risk awareness and risk ownership across the Bank while adhering to the Company's Risk Appetite and Corporate Strategy.

This is an integral role within SVB geared towards facilitating and driving ownership of risk across the Technology & Healthcare Banking business. The ideal candidate will drive awareness, business process and operations perspective, accountability, and culture throughout the company; and provide business process subject matter expertise to drive ownership of risk in the business.

The right candidate will play an important role in supporting the development and implementation of business process and operations management services in a sustainable framework. Being able to "connect the dots" between related teams and workflows will be paramount to achieving success in this role.


Responsibilities

The Risk and Controls Associate - Business Risk Process Management will support the Technology and Healthcare Banking business and will be responsible for the following:

  • Enhancing THCB Governance program through the creation and documentation of procedures and job-aids.
  • Supporting THCB Management throughout the lifecycle of the THCB Issue Management Program, including issue identification, development of action plans, monitoring due dates and submitting Issue Closure Memos to Financial Risk Management (FRM).
  • Translating control deficiencies into action plans and providing recommendations to enhance governance practices in alignment with risk and compliance frameworks.
  • Providing direct support to THCB Management on 2nd LOD, 3rd LOD, and external regulators specific exams and audits.
  • Collaborating with stakeholders in connection with identification and intake of risk events pursuant to the THCB Operational Risk Event program.
  • Supporting THCB's participation in relevant risk governance group meetings.
  • Driving effective change management communication among 1st LOD stakeholders.
  • Anticipating business needs and proactively identifies opportunities to improve and strengthen the control environment through actionable insights.
  • Collaborating with THCB Management and other stakeholders (Global Fund Banking, Operations & Portfolio Management) over Process Enhancements and Improvements with an emphasis on consistency and standardization.
  • Supporting THCB Management throughout the RCSA process.
  • Providing a proactive and 'no surprises' approach in communicating issues/requests.
  • Driving business process and operations awareness, accountability and culture.

Qualifications

Bachelor's Degree with 4 years of experience in Enterprise Risk, Operational Risk, Business Risk Process Management, Internal/External Consulting or similar field or High School or GED with 8 years of experience.

Preferred:

  • Strong knowledge of applicable laws, rules, regulations, supervisory guidance, and expectations for large financial institutions (LFIs).
  • Risk and Controls and/or Issue Management experience.
  • Experience developing meaningful presentations.
  • Understanding of business strategy, critical success factors, risk profile, and potential exposures.
  • Ability to not only proactively challenge the norm but also effectively develop and implement solutions.

This job posting is expected to remain active for 15 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

For Denver, the base pay for this position is relative to your experience, but the range is generally $76,670- 90,200 annually

Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

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