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Executive Director of Family Services

Equus
United States, Illinois, Chicago
Jun 10, 2025
Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

- Leads by example through servant leadership values

- Promotes the company mission, vision, values, and brand

- Develops and maintains strong relationships with funders, staff, partners and employers

- Sets strategy for successful operations taking into consideration funder, local area and organizational needs

- Fosters a positive, inclusive and accountable culture

- Establishes a motivational, collaborative, and innovative work environment that fosters excellent customer experience and results

- Participates in business development activities, including contract rebid and new business opportunities

- Communicates project and company activities and progress to Equus leadership, funder staff and Board Financial

-Responsibility for fiscal operations of the project

- Manages contract investment to maximize services

- Forecasts spending to ensure funding availability throughout the fiscal year

- Creates and delivers on Equus and funder's budget expectations

- Reviews costs are in alignment with local, federal and state allowances

- Establishes and reviews cost allocation plans Human Resources

- Manage human resource responsibilities such hiring, coaching, disciplining (when appropriate) in coordination with the corporate HR team and Employee Relations Director

- Oversees hiring of team members to include consistent onboarding and training

- Sets SMART goals for team members that align with contract, funder and Equus goals/objectives

- Evaluates the performance and impact of the organization and staff in meeting objectives Performance and Quality

- Ensure compliance to meet or exceed contractual expectations while responsibly achieving our mission and vision, ensuring efficiency and effectiveness of the operation

- Ensure proper practices regarding record keeping, control systems, and proper reporting

- Ensure all requisite training is delivered appropriately, providing effective training and support Operations

- Ensure compliance with contractual and program requirements - Ensure a positive customer experience for all internal and external customers

- Ability to interpret funder priorities and develop implementation plans

- Develop and maintain effective relationships with our customers, including the funding agency and area employers

- Administer policies and procedures in accordance with company, funder and program standards

- Develop and maintain effective relationships with our customers, including the funding agency and area employers - perform Quality Assurance and Quality Monitoring

- Other duties as assigned

Qualifications

-Bachelor degree or higher in Human Services, Social Work, Public Administration, Human Services, Psychology, Sociology or related field from an accredited college or university or equivalent experience

Or Master's Degree in Master of Social Work (MSW), Master of Public Administration (MPA) , MBA with a focus on social impact or nonprofit leadership - helpful for managing budgets, staff, and strategic planning.

- Operational leadership experience with a minimum of 5 years professional experience organizing, planning, and developing programs and services at a management level, including supervision of others;

- Senior level management experience managing multiple departments/functions/teams, with direct responsibility to executive leadership or a board of directors strongly desired; or equivalent combination of education, experience and demonstrated results as determined appropriate for the specific opportunity by the hiring manager

- Fiscal / financial management experience, operational oversight, and experience managing grants and/or contracts

- Proven ability to manage contractual relationships

- At least 2 years of experience providing operational oversight in a workforce development or human services environment desired, but not required

- Experience in public speaking

- Intermediate level MS Office Skills

- Proof of valid driver's license and liability insurance may be required

-Must be process-driven, analytical, and solution-focused

-Knowledge of community resources to address potential barriers of job seekers. Familiarity with human service, vocational rehabilitation, and disability issues and service competencies

Additional Valuable Qualifications:

Trauma-Informed Care and Harm Reduction Training

Project Management Certification (e.g., PMP) - especially for large-scale or multi-site operations.

Experience with Housing First, Coordinated Entry, or Continuum of Care systems

Cultural competency and DEI training

prior experience operating residential programs and working with people experiencing homelessness.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Salary Range: $95,000 - $105,000

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

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